Help centre
Why does my application still need me?
An application can need your attention when Litos lacks an answer, finds conflicting details, reaches an employer sign-in or verification step, or cannot complete a page. Review the specific request before continuing.
Answer the request shown on the application.
Open the application and read the specific request. Missing information, conflicting profile details and employer verification are different problems, so the next step depends on what the application actually needs.
- Give answers that are true for you. Review saved dates and eligibility information when your situation changes.
- Complete an employer sign-in or human verification when the application asks you to.
- After correcting an answer, inspect the fresh application preview before approving a manual send.
Some technical stops recover automatically.
Litos can retry temporary problems on its side and shows the recovery status. You do not need to repeatedly press Try again while it is recovering. An unverified submission is checked separately to avoid sending a duplicate.
If the application offers Finish in your browser, follow that specific handoff. Do not open a second application merely because the original is waiting.
Ask for help with the exact step.
Use the contact form and choose Something is not working. Include the job link, employer, displayed status and error text. Redact private information from screenshots and leave out passwords and verification codes.
A workflow pause is not an employer rejection. It means a step still needs to be resolved.