IT Hardware Technician

IT Hardware Technician Hands-On Hardware & Production Role – Not an IT Support Position

📍 Work Location: Onalaska, WI 💰 Compensation: $22.75 - $27.00/hour (dependent upon experience), wage increase eligible twice annually 🕓 Schedule: Monday – Thursday, 6:00 am – 4:30 pm | No mandatory overtime, nights, or weekends!

We Offer

3 weeks PTO in year one (4 weeks in year two!)

8 paid holidays

Health benefits starting the 1st of the month after you’re hired

401k match

Career growth, training opportunities, and much more!

📘 What You’ll Do If you enjoy getting hands-on with computers, servers, networking equipment, Apple devices, and other electronics, this could be a great fit. This is a specialized production technician role where you’ll use your technical aptitude and knowledge of IT hardware to test, diagnose, troubleshoot, and process a variety of electronic equipment.

This is not a traditional IT position. You won’t be working a help desk or providing end-user IT support. Instead, you’ll work hands-on with IT hardware in a fast-paced, rate-based warehouse and production environment.

In this role, you’ll:

Process IT hardware and other production material according to defined procedures while consistently achieving production goals

Work with complex IT equipment, including Apple devices, servers, networking equipment, and miscellaneous electronics

Verify customer requirements and use hand tools and software programs to accurately process and track material

Perform advanced IT hardware diagnostics to identify, analyze, and resolve complex hardware issues

Document and maintain production results using ERP systems, worksheets, and other software applications

Evaluate equipment and processes with an understanding of how time, resources, and product value impact profitability

Bring a continuous improvement mindset to your work by supporting and championing positive changes

Serve as a subject matter expert within your areas of expertise when appropriate

Flex into Sort Technician and Refurbishing Technician processes as business needs arise

🔍 What We’re Looking For

High school diploma or equivalent

Basic understanding of computer hardware

Knowledge of computer refurbishing and repair processes

Knowledge of networking equipment, servers, Apple devices, and other IT hardware components

Strong hardware troubleshooting and diagnostic abilities

Advanced problem-solving and critical-thinking skills

Strong work ethic and integrity

Advanced computer operation skills

High attention to detail and strong organizational skills

Analytical mindset with the ability to work both independently and as part of a team

Willingness and ability to learn new processes and equipment

Ability to use basic hand tools

Ability to positively navigate and adapt to change

Even better if you have:

Experience troubleshooting both hardware and software issues

Spreadsheet and database entry experience

Intermediate math skills

Ability to track and interpret production numbers

Knowledge of how to recognize valuable electronic equipment

Experience managing small continuous improvement projects

🏭 What Your Work Environment Will Be Like

Fast-paced, rate-based warehouse and production environment

Hands-on work with computers, servers, networking equipment, Apple devices, and other electronics

Standing for the duration of the shift

Continuously exerting up to 20 pounds of force

Occasionally lifting or exerting up to 50 pounds of force

Regular use of basic hand tools

Combination of independent work and collaboration with other team members

🌱 Who We Are At Dynamic Lifecycle Innovations, we help protect the planet by giving electronics their next best life. From recycling and data security to keeping materials out of landfills-we’re proud to do work that makes a difference.

We believe our team is everything. That’s why we create jobs you’ll enjoy-where you’re supported, respected, and part of something bigger.

Want to hear it from the people who work here? Check out our Great Place to Work® page to see what our team members have to say.

🧭 How We Hire: The Head, Heart, and Hands At Dynamic, we know great team members bring more than just experience-they bring their whole selves.

💡 Head – How you naturally work and solve problems ❤️ Heart – What motivates you and what you care about 👐 Hands – The skills and experience you bring (or want to build)

That’s why we invite all candidates to complete our short Predictive Index (PI) assessment. It’s quick (less than 20 minutes) and totally optional-but we encourage it! It helps us understand how you think and work best.

⭐ Why Join Us?

Award-Winning Culture – Certified Great Place to Work® since 2017

Values-Driven – We live our core values every day

Environmental Impact – Help give electronics their next best life

Innovation Encouraged – Your ideas are welcome here

Career Growth – Access to professional development and advancement opportunities

Dynamic Lifecycle Innovations is an equal opportunity employer and is committed to providing fair employment opportunities for all based on merit. For positions subject to state contract requirements, we adhere to state affirmative action obligations and take proactive steps to ensure equal opportunity in our hiring practices. We do not discriminate or make any employment decisions on the basis of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by law.