Medical Assistant Limited X-Ray (Float)

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Medical Assistant Limited X-Ray Job Summary The Medical Assistant (MA) – Limited X‑Ray supports clinical and administrative operations in a fast‑paced urgent care environment. This role works collaboratively with Medical Providers, Radiologic Technologists, and clinical team members to deliver high‑quality, patient‑centered care.

The MA – Limited X‑Ray performs limited capacity x‑ray procedures, supports patient flow, and completes clinical and administrative responsibilities accurately, efficiently, and in alignment with GoHealth’s mission and values.

Essential Functions Limited X‑Ray Services Perform limited x‑ray procedures as permitted under North Carolina regulations

Properly position patients and apply radiation safety and shielding protocols

Perform x‑rays of:

Upper extremities

Lower extremities

Chest

Communicate x‑ray results to Medical Providers in a timely manner

Complete daily equipment checks, quality assurance, and documentation

Troubleshoot radiology equipment issues and submit service requests as needed

Patient Registration & Front Desk Support Register patients and collect required documentation and insurance information

Verify insurance eligibility and collect co‑payments

Schedule appointments and coordinate referrals

Answer phones and respond to patient inquiries

Patient Preparation & Rooming Prepare patients for examination and collect medical histories

Measure and record vital signs

Perform point‑of‑care testing (e.g., flu, strep, urinalysis, ECG, HCG)

Communicate patient flow and care needs to providers and team members

Administrative & Clinical Support Maintain accurate documentation within the EHR

Conduct patient courtesy call‑backs

Perform opening and closing procedures, including cash reconciliation

Maintain cleanliness and organization of clinical and front‑desk areas

Inventory & Supplies Stock exam rooms and clinical spaces

Monitor inventory levels and submit supply requests

Check expiration dates and ensure proper storage

Perform other duties as assigned by leadership

Required Qualifications Education High School Diploma or equivalent (required)

Graduate of a Medical Assisting program (preferred)

Experience Medical Assistant experience required

Experience performing x‑rays preferred

Certifications & Licensure Basic Life Support (BLS) required (American Red Cross or AHA)

Limited Practice Radiographer certificate (required)

One of the following Medical Assistant certifications is required:

CCMA – Certified Clinical Medical Assistant (NHA)

CMA – Certified Medical Assistant (AAMA)

NCMA – National Certified Medical Assistant (NCCT)

Knowledge, Skills & Abilities Knowledge of urgent care and medical office workflows

Strong multitasking and time management skills

Excellent interpersonal, written, and verbal communication skills

Service‑oriented mindset with strong patient focus

Proficiency with MS Office and electronic medical record systems

Ability to work collaboratively in a fast‑paced clinical environment

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