People Experience Director

Lead the People Experience Function

Lead and develop the People Experience team across People Partnership and People Operations

Set priorities, improve workflows, and establish clear ownership and accountability across the function

Support team members in their growth as strong business partners and operational leaders

Act as a senior escalation point for complex employee relations and people-related matters

Operationalize People Strategy

Partner closely with the VP of People & Culture to turn People priorities and initiatives into scalable processes and day-to-day execution

Help improve how the People function operates across employee support, manager partnership, and internal processes

Bring structure, clarity, and consistency to workflows, documentation, and team operations

Process Improvement & Operational Excellence

Identify operational gaps, bottlenecks, and areas for improvement

Partner on process optimization, automation initiatives, workflow standardization, and knowledge management

Use people metrics, feedback, and operational insights to improve team effectiveness and employee experience

Ensure People systems and processes support scalability, efficiency, and informed decision-making

Employee Experience & Manager Support

Support initiatives that strengthen employee engagement, communication, and overall workplace experience

Partner with managers to help navigate employee situations with consistency, fairness, and good judgment

Promote a proactive, solutions-oriented approach to employee and manager support

Compliance & Governance

Ensure People practices align with labor regulations, internal policies, and operational best practices

Maintain strong standards around employee documentation and sensitive people processes

Partner with Legal and Finance teams where needed