Mobility Programs & Outreach Manager

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Job Posting Title: Mobility Programs & Outreach Manager

Position Type: Professional / Unclassified

Department: LSUAM FA - CSPER - PTS - Operations (Kaylee Aulds (00001575))

Work Location: 0100 Audubon Sugar Institute Building

Pay Grade: Professional

Job Description: The Mobility Programs & Outreach Manager is responsible for developing and advancing programs that help students, employees, and visitors travel to, from, and around campus using transportation options beyond driving and parking a single-occupancy vehicle. This position leads the university’s transportation demand management efforts, including transit promotion, carpooling, rideshare, micromobility, bicycle and pedestrian initiatives, shared-vehicle programs, and other emerging mobility services. The manager works directly with campus groups to understand transportation needs, identify barriers, encourage changes in travel behavior, and prepare the campus community for transportation-related changes. The position also supervises the Communications Specialist and provides strategic direction for Parking & Transportation Services communications, marketing, outreach, and public engagement.

Job Responsibilities

Develops and manages the university's transportation demand management strategy to reduce reliance on single-occupancy vehicles and expand awareness and use of alternative transportation options. Develops, evaluates, and promotes programs related to campus transit, park-and-ride services, carpooling, rideshare, micromobility services, shared-vehicle programs, bicycling, walking, and emerging mobility technologies. Researches transportation trends and peer-institution practices and recommends new programs, partnerships, incentives, and service improvements based on campus needs, operational data, and available resources. Coordinates mobility pilot programs and evaluates their effectiveness to assist in determining whether programs should be expanded, modified, or discontinued. (35%)

Develops relationships with students, employees, colleges, departments, residential communities, and other campus stakeholders to understand how individuals travel to and around campus. Establishes regular outreach meetings with campus groups to identify transportation challenges, gather feedback, and develop practical mobility solutions. Plans grassroots and location-based outreach efforts that connect with campus users where transportation decisions are being made. Represents Parking & Transportation Services at orientations, resource fairs, student events, employee programs, committee meetings, and other engagement opportunities. Creates consistent opportunities for campus stakeholders to provide feedback before and after major transportation or operational changes. (20%)

Provides strategic direction for the department's communications and develops a consistent narrative. Leads communication and marketing strategies that prepare the campus community for service changes, construction impacts, new programs, parking changes, and other operational initiatives. Develops targeted campaigns to increase transit ridership and participation in carpooling, micromobility, rideshare, park-and-ride, and other transportation programs. Determines where signage, in-person outreach, digital content, presentations, FAQs, educational materials, or other communication tools are needed. Coordinates the timing of communications with operational implementation and monitors campus feedback and public perception to identify concerns, improve messaging, and support successful adoption of changes. (20%)

Coordinates a campus advisory committee or working group and participates in university discussions involving transportation, campus access, sustainability, accessibility, safety, construction, student experience, and mobility planning. Collaborates with internal partners such as Facility Services, Planning Design & Construction, campus police, Residential Life, Student Affairs, Athletics, Sustainability, Disability Services, Communications & University Relations, and academic units. Develops and maintains relationships with external transportation vendors and community partners. Provides recommendations to department leadership based on committee discussions, campus feedback, operational needs, customer experience, and evolving transportation trends. (10%)

Provides direction regarding departmental communication priorities, campaigns, outreach initiatives, website content, social media, and public-facing materials. Establishes annual goals and performance measures for transportation demand management, mobility programs, communications, and outreach. Tracks participation, ridership, engagement, awareness, customer feedback, and other measures to evaluate program effectiveness. Prepares reports, presentations, program proposals, and budget recommendations and assists department leadership with strategic planning and other transportation-related initiatives. (10%)

Other duties as assigned. (5%)

Additional Requirements

This position requires a valid driver's license, will require an MVR, and is subject to drug screens per PM-33/PS-67/FASOP HR-04.

This position is considered operational essential and may be asked to work during an official closure but is otherwise not required to report to the physical campus during a closure and whose absence does not present a risk to the safety, resources, and well-being of the campus per FASOP HR-01.

Minimum Qualifications

Bachelor's degree in Communications, Marketing, Public Administration, Business Administration, or a related field and 3 years of experience.

LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply- a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Minimum Certifications/Licenses

A Valid Commercial Driver's License

Additional Job Description:

Special Instructions: Please provide a cover letter, resume, and three professional references, including name, title, phone number, and e-mail address.

For questions or concerns regarding the status of your application or salary ranges, please contact Kaylee Aulds at kaulds1@lsu.edu

Skills Needed:

Artistic Vision, Audience Engagement, Brand Stewardship, Collaboration, Communication, Content Development, Detail-Oriented, Project Management

Preferred Skills:

Posting Date: October 12, 2026

Closing Date (Open Until Filled if No Date Specified): February 8, 2027

Additional Position Information: Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N): N

LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

HCM Contact Information: For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.