Director, Client Growth

The primary business owner. The Director is accountable for client growth, retention, commercial execution, and orchestrating cross-functional teams to meet revenue goals. Role Expectations (The Mandate)

Client Journey Engagement: strengthens senior client relationships and ensures client understands the value Ansira delivers to their business

Commercial Ownership: drive s weekly organic revenue growth; own s account plans, renewals & retention

Pipeline Generation: execute s the 6 Growth Levers (Module Expansion, LMA, Co-Op, etc …) on cadence

Forecast Discipline: ensures strict pipeline visibility, forecast accuracy & CRM hygiene

Business Review Narrative: own s the strategic executive story

Whitespace & Risk ID: Proactively identifies growth opportunities & risks weekly

Business Impact (The Commercial Why)

Converts whitespace into closed-won revenue; secures renewals

Drives gross pipeline to hit portfolio targets

Mitigates account risk early to protect forecast

Ensures cross-functional teams deliver on commitments

Decision Authority

Owns:

Account strategy

Growth/whitespace planning & achievement of targets

Forecast accuracy

Business Review story development

Client understands value Ansira delivers

Coaching and development of team

Escalates:

Margin risk

Pricing exceptions

Enterprise escalations

Major contract restructures