Project Manager

Key Responsibilities A. Project Manager

Own and manage project execution from order release through completion and closure. Lead project planning, scheduling, execution follow-up, and reporting in accordance with the Global Project Delivery Model and established business processes. Communicate project status, priorities, risks, and targets to relevant stakeholders. Ensure project scope, costs, schedules, and delivery commitments are accurate and up to date. Manage project schedules and participate in daily workshop meetings and activities. Monitor project progress and ensure milestones are achieved as planned. Ensure project schedules and delivery dates accurately reflect the latest project status. Coordinate project activities among Customer Service, Workshop Operations, Procurement, Logistics, and other stakeholders. Identify risks, delays, and deviations and coordinate corrective actions. Review completed projects, summarize performance, and communicate key deviations. B. Customer Management

Act as the primary customer contact during project execution. Ensure customers are informed promptly about project status, delivery progress, and deviations. Support on-time delivery performance for customers. Facilitate customer visits and project review meetings.   Build and maintain strong customer relationships. Support investigation and resolution of customer claims. C. Project Financial Management

Monitor project costs and profitability. Prepare timely cost estimates for additional work following inspections to avoid project delays. Ensure projects are closed after all costs have been accumulated and reported. Review and explain project cost deviations. Review actual versus as-sold costs and identify improvement opportunities. D. Documentation & Reporting

Maintain project documentation and records in M-Files and other applicable business systems. Update Compass Roll Cards and other project tracking tools as required. Ensure project information, schedules, and status updates are accurate and up to date. Ensure order backlog information, delivery dates, and commitments are maintained accurately. Manage project documentation, including incoming inspection reports, service reports, and shipping documents Prepare project reports and performance summaries. Conduct project review and lessons learned activities upon completion. E. Continuous Improvement

Use customer feedback and project lessons learned to drive continuous performance improvement. Lead improvements in project execution and delivery performance. Drive lead-time reduction and profitability improvement initiatives. Support improvements to order delivery processes and business practices. F. Decision-Making Authority

Escalate project risks and deviations. Define project meeting frequency and required participants. Recommend additional work proposals and related cost estimates. Qualifications

Bachelor's Degree or higher in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Mechatronics Engineering, or other relevant engineering discipline related to machinery and industrial technology. Minimum 5 years of experience in project management, workshop operations, engineering, manufacturing, maintenance, or industrial service business. Demonstrated experience managing customer projects in an industrial environment. Experience preparing project schedules, execution plans, and customer project documentation. Experience supporting Sales and interacting directly with customers.