IN-Sr Technical Consultant - Cloud - AS400, IBM i OS administration

Scope:

We are looking for an experienced AS400 / IBM i Administrator to manage and support IBM Power–based systems within a managed cloud services environment.

The role is responsible for the day-to-day administration, availability, patching, and backup/recovery of IBM i systems across multiple customer estates, working closely with backup, maintenance, and infrastructure teams to meet operational SLAs.

What you’ll do:

Administer and maintain IBM i (V7R4 / V7R5) systems on IBM Power hardware, including LPAR and VIOS-level operations.

Perform OS upgrades, PTF/cumulative patch application, and system maintenance during scheduled windows.

Manage user profiles, authorities, subsystems, job queues, and system values.

Monitor system health, performance, and disk utilisation; respond to and resolve incidents within SLA.

Execute and validate backup and recovery operations (BRMS and/or Commvault), including periodic restore testing.

Support DR activities and participate in DR drills for IBM i workloads.

Manage incidents, changes, and service requests through ServiceNow, maintaining accurate records and adhering to change management processes.

Coordinate with cross-functional teams (backup, patching, storage, network) and with customers on scheduled activities and issue resolution.

Maintain runbooks, SOPs, and system documentation.

What we are looking for:

Bachelor’s degree in computer science, IT, or related field (or equivalent practical experience).

5+ years of hands-on IBM i / AS400 administration.

Strong knowledge of IBM Power architecture, LPAR concepts, and VIOS.

Proficiency in IBM i OS administration: system values, work management, security/authorities, PTF management, and OS upgrades.

Experience with backup/recovery on IBM i (BRMS and/or Commvault).

Working knowledge of CL programming and IBM i command environment.

Familiarity with ITIL processes (Incident, Change, Problem) and ticketing tools such as ServiceNow.

Ability to work in a shift/on-call model supporting 24x7 operations.

Good communication skills for customer-facing coordination.

Experience in a managed services or multi-customer cloud environment.

Experience in managing AIX systems

Exposure to patch management tooling (e.g., BigFix or any other) and enterprise backup platforms.

Understanding of HA/DR solutions for IBM i (e.g., PowerHA, replication).

IBM i / Power Systems certification.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.