CUNY Beyond Manager, Data and Operations

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).

The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.

We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location:

KINGSBOROUGH C. C.

Bargaining Unit:

No

Kingsborough Community College (KCC), founded in 1963, is a community college located in Manhattan Beach, Brooklyn, and one of 25 institutions within the City University of New York (CUNY) system. KCC is committed to its mission of providing access to high-quality educational opportunities for a diverse population, both in career-related fields and in the liberal arts and sciences, to promoting student learning and development, and to strengthening and serving local communities. The college enrolls approximately 20,000 degree, dual enrollment (high school students taking college coursework) and continuing education students each year, including 7,000 students working to earn an associate degree, supported by 1500 full and part-time faculty and staff.

In 2025, CUNY launched CUNY Beyond, a university‑wide transformation initiative designed to embed career readiness into every aspect of the undergraduate experience. The initiative ensures that all CUNY students gain the knowledge, skills, applied experiences, and employer connections needed to successfully transition into fulfilling, well‑paying careers. Through comprehensive career exploration, skills development, and direct industry engagement, CUNY Beyond aims to elevate student success and expand economic mobility across all undergraduate campuses.

The Manager for Data and Operations is a key member of the team that will lead CUNY Beyond at KCC. They will report to the Assistant Vice President for Careers and Industry Partnerships.

General Description

The Manager for Data and Operations will support the implementation of CUNY Beyond at Kingsborough. The role is fundamental to the success of CUNY Beyond and will play a critical role on the team advancing this marquee effort. The focus of the role will include but is not limited to developing systems and processes to support the launch and scale of the project, and supporting on data collection, analysis and reporting

Duties

Process Creation, Management and Improvement

Analyze current workflows and communication processes

Suggest and then launch new processes to fill gaps and improve coordination, information flow, and efficiency

Suggest technology to improve effectiveness

Help the college become more efficient and effective

Data Collection, Analysis, Display and Reporting

Track, measure, analyze, and report on CUNY Beyond's implementation and outcomes at the college

Build and maintain an integrated system of data sources, pipelines, and standard reports to support ongoing implementation, measurement and learning

Create dashboards to monitor progress

Monitor performance metrics and provide actionable insights for continuous improvement

Partner to configure student information systems, CRMs, and other tech platforms to reliably capture required data inputs and produce the outputs and outcomes to track and measure students' success

Analyze data and bring insights to leaders to improve decision making

Implement and continuously improve the college's data collection, management, sharing, and reporting practices in alignment

Reporting

Compile data for reporting, proposal creation and similar projects

Help develop clear narratives based on data and evidence

Cross-Functional Collaboration and Relationship Development

Work with a wide range of stakeholders throughout the college, with CUNY Central Office, and external partners

Communicate with different types of partners with deep attention to audience

Develop guidance for different types of users

Other

Perform special projects and other duties as needed.

Minimum Qualifications

Bachelor's Degree and at least two to four years of experience conceiving and implementing data collection, monitoring, and reporting strategies, preferably related to programs impacting education, workforce development, or business development

Experience developing, managing and improving programs or processes within complex work environments

Superb verbal and interpersonal communication skills to work and interact effectively, collaboratively, and cooperatively with a diverse community of students, faculty, staff, and external constituents in a large organization

Experience managing multiple projects simultaneously and with a focus on continuous improvement

Ability to think strategically and creatively and problem-solve to help KCC reach its goals

Ability to analyze data and then draw conclusions

Ability to work independently and collaboratively in a fast-paced and complex work environment

Demonstrated team-player mentality, willing to roll up sleeves and assist with all-hands-on-deck efforts as needed

Commitment to KCC’s mission of promoting the equitable upward economic mobility of graduates

Preferred Qualifications

Experience in education, workforce development, government, and/or social services is preferred

Familiarity with Airtable and data visualizations

Experience with CRMs, LMSs, and/or student support technology applications

Physical Requirements

This position is located in a professional office environment and is currently hybrid, working in person 4 days and remotely 1 day per week.

While performing these duties, the employee is required to perform physical activities such as, but not limited to, lifting items (up to 20 pounds), bending, reaching, sitting for prolonged periods of time.

Reasonable accommodations will be made for employees with disabilities or other needs per RFCUNY.

Pay Range:

Minimum - Maximum: $90,838 - $98,995

RFCUNY Benefits RFCUNY Employee Benefits and Accruals

Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.