Italian Customer Advisor - Lisbon - LIS14

Ready to take your customer service career to the next level?

Join a leading international company in Lisbon and become part of a dynamic team supporting globally recognized brands. If you enjoy helping people, solving problems, and working in a fast-paced environment, this opportunity is for you.

What You'll Do As a Customer Advisor, you will be the first point of contact for customers, delivering exceptional support and creating positive experiences every day.

✔ Assist customers via inbound calls and inquiries ✔ Provide professional, friendly, and solution-oriented support ✔ Resolve customer issues efficiently while demonstrating empathy and care ✔ Accurately document customer interactions and feedback in internal systems ✔ Investigate and troubleshoot issues using available tools, training, and resources ✔ Guide customers toward the best solutions and recommendations based on their needs ✔ Contribute to a high-quality customer experience that reflects the values of world-renowned brands

Requirements

Citizen UE or Work Permit Portugal; Fluency in Italian (C1/C2 Level or Native); Good knowledge of English (B2 level); Be living in Lisbon area Typing Speed: 25 words per minute. Availability to work in rotating shifts Good computer skills; Any kind of previous experience or contact with clients Excellent communication skills; Good listening and empathy skills; Good time management skills; Team spirit and flexibility. Benefits

Competitive salary; Meal vouchers; Fixed-term, renewable employment contract; Private health insurance Sports activities and much more!!