Call Center Agent (ON-SITE or HYBRID)

Be part of a passionate team and create opportunities!

CALL CENTER AGENT (ON-SITE or HYBRID)

Job Description:

Outbound calls for surveys, lead generation, event invitation and/or sales Inbound calls to resolve customer queries or close lead/sales Data entry to update customer relationship management (CRM) software Respond to emails Create reports using Microsoft Office and Google Drive Meet service level agreements set forth Perform other duties as assigned

Qualifications:

Must be willing to work on-site: Batangas City Excellent English communication skills Typing Speed: at least 40WPM Ability to work under pressure Ability to multitask, prioritize and manage time efficiently Customer orientation and ability to adapt and respond to different types of personalities Intelligent No BPO experience required; fresh graduates are welcome to apply

So, why join us?

Full Time and Long Term Employment Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives Salary will be based on: Skills, Attitude, Performance, Attendance Opportunity for regularization and promotion US and Canadian clients Shift: Graveyard Monday to Friday, and Saturday as needed Scholarship program duration: 8 to 10 days

Salary package structure: Guaranteed Monthly Income: At least PHP 15,000 Incentives: Up to PHP 7,000 Total salary package: PHP 22,000 to PHP 25,000

WE LOOK FORWARD TO MEETING YOU!