Prologue Server

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. Servers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail.   What you have

High school diploma, equivalent, or higher

Previous experience in hospitality, preferably as a server

Excellent customer service skills

Excellent communication skills, both verbal and written

Ability to use technology, e.g., tablets, iPads, computers, and POS system

Beverage knowledge, including wine and liquor

Ability to work on a team with members of the Front of House staff

Proven experience in describing dishes and beverages to guests

Ability to handle station, and work in a clean, organized, and efficient manner

A sense of ownership in everything that you do

What you’ll do

Serve guest in an efficient and courteous manner following the proper steps of service

Set up tables with items needed for service (i.e. flatware, drinkware, condiments, linens, etc.

Maintain knowledge of current menu items, including ingredients, preparation, accompaniments, and sauces

Bus tables quickly and quietly, ensuring table is thoroughly cleaned

Upsell menu items to guests, as well as pairing wine with the meal

Ensure guest tables are properly set up during meal period, making sure appropriate flatware and drinkware i s placed

Participate in daily cleaning of dining room and service stations

Attend monthly department meetings and daily standups

Follow cash handling procedures, and be able to explain shortages and overages

Other necessary duties as reasonably assigned

Physical Demand

Ability to sit or stand for extended periods of time

Ability to bend

Ability to lift, pull 50 lbs

Ability to communicate clearly

Ability to work long hours as needed

Mental Demands

Make sound judgments quickly

Work on multiple tasks, making appropriate progress towards deadlines

Able to work independently, take direction, and provide direction to others

Manage differing personalities within the property, the resort, and the community

Maintain the highest degree of confidentiality

Ability to work effectively in stressful, high pressure situations

Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.