QA Engineer IV

Why Work For Us?

Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period Benefits – Medical, Dental, Vision, wellness program and more! Paid Holidays Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. Collaborative Environment – AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program

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At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Summary

Under general supervision, serves as a lead technical contributor role.

Essential Functions

Software development and quality assurance. Creation of system documentation for software development and quality assurance processes. Analysis and documentation of data requirements for development of databases. Business intelligence analysis and reporting. Engineering methodologies, processes and procedures. Understands the dynamics of engineering groups and manages relationships between diverse Team Members; uses leadership skills to model and promote collaboration. Monitors progress and tracks project schedules to determine where assignments may be added or scheduled to address current and future needs. Implements specific business-unit plans to achieve business goals while filling development gaps and continually grow talent. Uses comprehensive knowledge of external and internal customers’ goals, plans and methods to appreciate and anticipate their needs and to create quality or value-added products and services. Clearly identifies and familiarizes oneself with perceptions and expectations of internal and external clients. Takes a stand on issues impacting the organization in the short and long term; makes recommendations for increased effectiveness. Clearly communicates new goals and plans to all team members, anticipates questions and is prepared to answer them. Works with the IT engineering team, the IT operations team and internal clients to create new functionality, and troubleshoots and resolves reported problems.

Education & Experience/Licenses & Certification

Bachelor degree in Computer Science, Engineering or other technical discipline from an accredited college or university. Ten years people, business and technical experience or a combination of equivalent education and experience. Previous experience working with advanced tools and techniques in software development, data analysis and quality, business intelligence, warehouse or applications. Possess current Agile Certification and previous experience using Agile methodologies and processes in software development projects and engineering efforts. Seven years managing and supervising technical teams (preferred) Experience managing and supporting critical IT infrastructure (preferred) Experience with cloud technologies and implementations (preferred) Experience developing and executing innovative IT strategic plans (preferred) Experience managing operational budgets and expenses (preferred) Extensive experience with business intelligence tools in a data warehouse environment (preferred)

Work Environment/Physical Requirements

Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to respond or resolve a customer issue, concern or problem. Approximately 50% – 80% of job duties require the use of a personal computer.

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