IT Administrator

The IT Administrator will be responsible for managing the company's day-to-day IT operations, infrastructure, systems, devices, user access, and technical support while ensuring security and reliability.

Key Responsibilities Manage laptops, desktops, networks, Wi-Fi, printers, and other IT equipment. Provide technical support and troubleshoot hardware, software, network, and connectivity issues. Set up IT equipment, accounts, and system access for new employees. Manage user accounts, permissions, email, Microsoft 365/Google Workspace, and other business applications. Maintain IT asset inventory and software licenses. Implement basic IT security, antivirus, updates, backups, and access controls. Manage employee IT onboarding and offboarding, including asset recovery and account deactivation. Coordinate with IT vendors and service providers. Maintain IT documentation, policies, and support records. Support the CTO / Head of IT with IT projects and process improvements.

Requirements

Bachelor's degree in IT, Computer Science, or a related field. 3+ years of experience in IT administration or technical support. Good knowledge of Windows, networking, Microsoft 365/Google Workspace, and IT troubleshooting. Understanding of cybersecurity, user access management, and IT asset management. Strong problem-solving, communication, and organizational skills. Benefits