Program Manager Knowledge Management and Partnership

JOB DESCRIPTION EXTERNAL TITLE: Program Manager Knowledge Management and Partnership

REPORTS TO: Project Director, STRIDES Bangladesh

LOCATION: Dhaka, Bangladesh

Applications will be reviewed, and candidates will be shortlisted and interviewed on a rolling basis before the application deadline. Therefore, applicants are encouraged to apply as early as possible.

ABOUT FHI 360

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, youth, research, technology, communication, and social marketing-creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 50 countries and all US states and territories.

FHI 360 has worked in Bangladesh for more than 45 years. Since 1975, we have taken a comprehensive approach to help transform the country’s health and development landscape. Leveraging a blend of global expertise and local insights, we have consistently strengthened community capacities, enhanced systems, and reinforced institutional frameworks for a sustainable impact. In partnership with the Government of Bangladesh, civil society, academia, and the private sector, FHI 360 Bangladesh delivers integrated programs across critical sectors. Our initiatives have spanned essential health services-including HIV and nutrition, tuberculosis, global health security, and economic participation.

The U.S. government’s (USG) Global Health Security (GHS) program provides life-saving assistance to prevent, detect, and respond to infectious disease threats which pose risks for public health outbreaks that could cost lives. As part of the USG’s GHS program, the STRengthening Infectious disease DEtection Systems (STRIDES) Activity advances cross-sectoral efforts to successfully identify, manage, and respond to infectious disease threats; detect and prevent further outbreaks; and in still confidence and trust in a country’s disease detection and surveillance structures and services.

Position Description:

The Program Manager, Government Coordination & Partnerships will provide strategic leadership and coordination for government engagement, stakeholder management, and partnership development to support the successful implementation of the STRIDES Activity. The incumbent will focus on strengthening the external enabling environment for project success and serve as the primary focal point for building and maintaining collaborative relationships with national and subnational government agencies, development partners, and other key stakeholders.

Working under the supervision of the Project Director and in close collaboration with technical, operations, and monitoring teams, the Program Manager will lead government engagement strategies, facilitate government approvals and clearances, support policy alignment, organize high-level meetings and technical consultations, and strengthen multisectoral and One Health coordination. The incumbent will manage relationships with key institutions, including MOHFW, DGHS, IEDCR, DLS, the Department of Environment (DoE), Points of Entry (PoE) authorities, EpiC, U.S. Department of State-funded implementing mechanisms, and other development partners to promote collaboration, avoid duplication, and maximize program impact.

The position will support policy dialogue, strategic planning, and advocacy to align STRIDES activities with Government of Bangladesh priorities, the International Health Regulations (IHR 2005), Joint External Evaluation (JEE) recommendations, the National Action Plan for Health Security (NAPHS), and donor requirements. The incumbent will be accountable for strengthening government ownership, partnership management, and strategic coordination to promote sustainable Global Health Security (GHS) interventions. The Program Manager will also lead the development and maintenance of standard operating procedures (SOPs), project documentation, and knowledge management processes to facilitate effective coordination, institutional learning, and knowledge sharing.

In addition, this position will lead knowledge management, communication, and branding activities for the STRIDES Activity, ensuring systematic documentation and dissemination of project achievements, best practices, and lessons learned, development of communication materials and project documentation, effective knowledge sharing, and compliance with FHI 360 and donor branding and visibility requirements to enhance project visibility, stakeholder engagement, and institutional learning.

Responsibilities:

Knowledge Management, Communication and Branding Responsibilities

Develop and maintain project documentation, SOPs, knowledge products, and knowledge-sharing systems to support effective implementation and institutional learning. Document and disseminate project achievements, success stories, lessons learned, and best practices for internal and external audiences. Coordinate the development of communication materials, including reports, presentations, newsletters, and stakeholder updates. Ensure all project communications and visibility materials comply with FHI 360 and donor branding and communication guidelines. Maintain an organized repository of project documents, communication materials, photographs, and other knowledge products. Support stakeholder engagement and information-sharing activities to promote STRIDES’ achievements and strengthen partnerships. Strategic Partnerships and Coordination Lead strategic coordination with EpiC, other U.S. Department of State-funded implementing mechanisms, development partners, and technical institutions to promote collaboration, maximize program synergies, and avoid duplication of efforts. Support and strengthen multisectoral One Health collaboration by facilitating coordination among the human health, animal health, and environmental sectors, while building productive partnerships with professional associations, academic institutions, and other key stakeholders. Facilitate joint planning, coordination meetings, and collaborative initiatives that enhance the effectiveness, sustainability, and impact of STRIDES activities. Government Engagement Serve as the primary liaison between STRIDES and key government stakeholders, maintaining strong collaboration with MOHFW, DGHS, IEDCR, DLS, MOFL, DoE, Points of Entry (PoE) authorities, and other relevant ministries and agencies. Lead the planning and coordination of government consultations, technical meetings, steering committee sessions, and review processes, while facilitating timely approvals, endorsements, administrative clearances, and follow-up actions required for successful project implementation. Ensure continuous engagement with national and subnational government stakeholders to strengthen ownership, promote effective collaboration, and align project activities with national Global Health Security priorities and government systems. Policy, Communication and Representation Monitor government policies, strategies, and emerging priorities related to Global Health Security and provide strategic advice to ensure project activities remain aligned with national priorities and donor expectations. Support the development and review of Memoranda of Understanding (MOUs), partnership agreements, coordination frameworks, and other institutional collaboration mechanisms to strengthen government ownership and partnerships. Represent STRIDES at government meetings, technical working groups, workshops, donor consultations, and other high-level forums, while preparing briefing materials, talking points, presentations, meeting summaries, and stakeholder updates to facilitate effective communication and decision-making. Coordinate high-level visits, stakeholder consultations, and communication between project teams and government counterparts to ensure timely information sharing and effective coordination. Stakeholder Management Develop and maintain stakeholder mapping and engagement plans, monitor stakeholder commitments and follow-up actions, and identify opportunities to strengthen partnerships, mobilize resources, and expand collaboration at national and subnational levels. Track decisions and action items from coordination meetings, ensuring timely follow-up with relevant stakeholders and supporting effective implementation of agreed activities and partnership commitments. Division of Effort Field Implementation Responsible for leading the operational planning, coordination, and implementation of project work plans and field activities; overseeing technical implementation, assessments, capacity-building initiatives, partner performance, field monitoring, progress tracking, and routine program reporting to ensure timely achievement of project deliverables.

Government Coordination & Partnerships Responsible for leading government engagement and strategic partnerships by coordinating with DGHS, IEDCR, DLS, DoE, Points of Entry authorities, EpiC and other Department of State-funded mechanisms; facilitating approvals and policy coordination; representing STRIDES at high-level meetings; strengthening stakeholder relationships; and supporting strategic reporting and partnership development.

Qualifications Master’s degree in public health, Public Administration, International Development, Veterinary Medicine, Health Policy, or another relevant discipline. Minimum 8 years of progressively responsible experience working with government institutions, development partners, and donor-funded health or development programs, with demonstrated expertise in stakeholder engagement, partnership development, and government coordination. Strong understanding of the Government of Bangladesh's health sector structure, coordination mechanisms, and policy environment, with proven ability to build strategic relationships and represent projects at senior-level forums. Excellent negotiation, facilitation, interpersonal, and communication skills, with demonstrated ability to prepare high-quality reports, presentations, and official correspondence in both English and Bangla. Top of Form

Travel Requirements: 10% local and regional travel

The above statements are intended to describe the general nature and level of work and are subject to modification. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran with respect to policies, programs, or activities

Applications will be reviewed, and candidates will be shortlisted and interviewed on a rolling basis before the application deadline. Therefore, applicants are encouraged to apply as early as possible.

The expected hiring salary range for this role is BDT 2,300,000 - 3,500,000 for annual gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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