Open Box Software

Senior Business Analyst

  • Cape Town, South Africa
  • Full-time
  • POSTED TODAY

About the job

Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making a positive impact.

We are looking for a Senior Business Analyst to join our team on a permanent basis. The right person will be wanting to work within an intelligent, motivated, and self-driven team with low egos. Good communication skills and an effective problem-solving approach is a must. You would be very conscious of the importance of sharing knowledge and working with other team members while contributing to the teams' deliverables. Our team must be able to tune into the needs of clients and their higher objectives to solve problems where not all the information is readily available.

Responsibilities:

Consulting with clients in an advisory capacity

Design and implementation of solutions that meet business requirements, which could range from researching and implementing off-the-shelf applications through to designing bespoke applications

Run workshops with clients to elicit business requirements and use cases

Product backlog development

Drafting user stories

Business case development

Project scoping and quoting

Contributing to innovation within the business analysis and product ownership domain

Mentorship of more junior members of the team

Delivery using agile methodologies including SCRUM

Lead cross-functional teams and third-party vendors to successfully implement IT projects, ensuring alignment with business objectives, timelines, and budgetary constraints

Monitor project progress, identify risks, and develop mitigation strategies to ensure successful delivery

Collaborate with key stakeholders to define project budgets, scope, deliverables, and success criteria

Coordinate user acceptance testing, change management, and training activities to maximize user adoption and minimize disruptions

Collaborate with vendors to negotiate contracts, manage relationships, and ensure service levels meet business expectations

Collaborate with cross-functional teams to design and implement solutions, leveraging technology, data analytics, and industry-specific methodologies

Share knowledge, best practices, and industry insights with the consulting team to foster a culture of continuous learning and professional development

Collaborate with colleagues on internal initiatives, contributing to the growth and success of the consulting practice