Branch Manager

Branch Manager – Commercial Landscaping & Snow Operations

$4MM Branch | High Retention | Growth Opportunity

Our client is a well-established and growing commercial landscape company with multiple locations throughout the Chicago area. They are seeking an experienced Branch Manager to lead a $4 million in annual revenue operation, supported by long-tenured teams, strong client relationships, and a 96% client retention rate.

The Branch operates a balanced mix of landscape maintenance, snow management, and enhancements.

Position Summary

The Branch Manager is responsible for the overall leadership, performance, and profitability of the branch. This role ensures high-quality, efficient landscape maintenance and snow removal services while achieving financial targets, maintaining client satisfaction, and growing market share. The Branch Manager leads all branch employees and is accountable for the successful day-to-day and long-term operation of the branch.

Core Responsibilities

Client Service (35%)

Maintain regular, proactive communication with clients; meet with clients at least monthly

Build and sustain long-term client relationships

Inspect properties to monitor job quality and Superintendent performance

Drive 90–95% annual contract renewal rates

Financial & Accounting Management (35%)

Develop and manage annual branch budgets

Partner with the Controller to track financial performance and implement corrective actions

Monitor and manage accounts receivable

Ensure accurate, timely billing and proper execution of all contracts

Oversee branch facilities, leases, systems, and administrative requirements

Ensure proper use, maintenance, and purchasing of branch equipment and assets

Employee & Safety Management (15%)

Recruit, select, develop, and retain branch team members

Ensure all personnel paperwork is accurate and completed timely

Lead employee communication, coaching, performance management, and development planning

Monitor and improve branch safety performance

Oversee training for Crew Leaders and Crew Members

Enforce company policies and procedures consistently

Sales & Estimating (15%)

Ensure new sales goals are properly budgeted and achieved

Identify and pursue new business opportunities

Develop effective sales strategies for prospective clients

Understand, price, and estimate work accurately and profitably

Qualifications

Education

2- or 4-year degree in Landscape or related field, or

2- or 4-year general degree with landscape-related coursework, or

Industry certification through a recognized landscape association, or

Equivalent industry experience with or without a degree

Experience

Minimum 5 years of supervisory experience in the horticultural or related industry

Required Skills & Competencies

Performance Skills

Ability to manage multiple priorities, deadlines, and projects

Strong problem-solving and decision-making abilities

Comfortable making difficult decisions in the best interest of the business

Clear, confident communicator with clients, employees, and leadership

Strong planning, prioritization, and organizational skills

High attention to accuracy in financials and documentation

Technical Skills

Proficient in landscape equipment and operations

Ability to operate company vehicles

Strong computer skills including Excel, Word, estimating software, and job-cost systems and Aspire

Knowledge Base

Plant material, turf, diseases, insects, irrigation, chemicals, and spray applications

Business math, gross margin management, and profitability

Understanding of P&L statements and branch-level financials

Core Abilities

Leadership and people management

Ethical judgment and professionalism

Motivation and accountability

Time management and attention to detail

Multitasking and sound reasoning

Why Join Us?

Lead a high-performing branch

Exceptional client retention (96%) and low employee turnover

Strong operational support and experienced team

Clear opportunity to grow revenue and market share

Long-term career growth with a financially strong organization

If you are a results driven Branch Manager who takes pride in service excellence, profitable growth, developing people and long-term customer partnerships, we’d love to speak with you. Please respond to this posting and include a copy of your resume.

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