Outside Parts Sales Representative

Join a Team That Values You

At Quality Truck Care Center, we’ve been proudly serving Wisconsin’s trucking industry since 1986. As a family-owned and operated company, we believe great Employees deserve more than just a job - they deserve a career path with growth, training, and real appreciation.

Benefits

Vacation up to 4 weeks

Additional PTO – fast accrual

Monthly Efficiency Bonus Program

Health, Dental & Vision Insurance

401(k) with Company Match

HSA & FSA Options

Boot & Prescription Safety Glass Allowance

Fitness Membership Reimbursement

Tuition Assistance & Apprenticeship Programs

Extensive OEM & Paid Training Opportunities

Career Advancement opportunities

Flexible work hours and a family-first culture

What You’ll Do

Responsible for the development and growth of outside sales as it relates to current and new products. Sells, delivers, and picks up parts.

Primary Duties and Responsibilities:

Educating customers about product features and benefits, and providing expert parts solutions tailored to their specific needs

Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information.

Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.

Actively identifying leads, making sales calls (phone and in-person), and converting prospects into customers to grow the sales territory

Maintains parts vehicle. Notifies manager of any repairs or maintenance required.

Represents Quality Truck Care Center in a professional manner, remaining friendly and courteous in all customer and co-worker interactions.

Taking parts orders, advising on part availability, communicating delivery information, and following up on orders to ensure customer satisfaction

Follows up on back orders.

Responds to customer inquiries and complaints.

Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.

Participates in annual physical inventory.

Performs other duties as assigned.