E-commerce Assistant (Fresh Graduates Welcome)

  • Hong Kong, Hong Kong, Hong Kong
  • Full-time
  • POSTED 1 MONTH AGO

About the job

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

As an E-commerce Assistant, you will support the day-to-day operations of online business, before and after add to cart. With a focus on enhancing the online shopping experience, you play a vital role in ensuring smooth operational workflows and customer satisfaction.

Responsibilities:

Create and manage product listings and landing pages on eCommerce platform, ensuring accurate titles, descriptions, images, fields across 7 websites & 1 App and more than 15 languages. Maintain accurate product data synchronization between the PIM and Shopify, ensuring fields are consistent and up to date. Coordinate human review / QA to verify AI output for accuracy, grammar, compliance, and product / technical correctness before publishing. Assist in optimizing website and App product discovery journey including navigator, filter, on-site search, products recommendations, cross-selling, etc. Maintain the eCommerce website & App, ensuring that all content is translated, up-to-date and functions correctly Assist in implementing seasonal campaign and localization. Conduct research on industry trends, competitor offerings, and customer preferences to inform E-commerce decisions. Analyze heatmap and screen recordings to provide A/B test recommendations and address issues. Gather and analyze customer feedback and reviews to identify opportunities for enhancing the shopping experience. Support the team in analyzing sales data and performance metrics. Handle ad hoc tasks and project assigned. Requirements

Degree holder in Business or other disciplines. 1 to 2 years of experience in e-commerce operations or website coordination. Experience with Shopify Plus is a strong plus. Competent in Microsoft Office Skills. Able to perform multi-task and work in fast-paced environment. Proactive, self-motivated, organized and detail-oriented. Fresh graduate will be considered as well. Benefits

Why Join APM?

•⁠ ⁠Global, Dynamic Team: Diverse and energetic workforce.

•⁠ ⁠Growth Opportunities: We support your professional development.

•⁠ ⁠Collaborative Culture: Teamwork and open communication.

•⁠ ⁠Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.

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