VIP Account Manager

Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience. Perfect for those who aim to:

Manage a portfolio of VIP clients and provide personalized support to each user;

Build long-term client relationships through regular communication and proactive follow-ups;

Improve client engagement and retention through personalized promotions and campaigns;

Monitor client activity and identify opportunities to improve portfolio performance;

Coordinate with internal teams to resolve client issues and ensure a high level of service;

Welcome new VIP clients, re-engage inactive users, and maintain accurate client records.

Experience you’ll need to bring:

1+ year experience in VIP account management;

Strong English communication skills - Upper Intermediate level;

Experience managing client requests independently and handling multiple priorities;

Ability to build client relationships and provide personalized support;

Experience working in the iGaming industry.

It's a perfect match if you have those personal features:

Strong communication skills, empathy, and a client-focused mindset;

Proactive approach, ownership, and ability to work independently;

Strong organizational skills, attention to detail, and reliable follow-through;

Adaptability, willingness to learn, and ability to stay calm in challenging situations

Our clients offer competitive benefits to support your professional and personal growth, including:

Health & Wellness Focus;

Global Medical Coverage;

Growth Opportunities;

Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

Performance-Driven Rewards;

Dynamic Work Environment.

Apply, and let your growth journey begin.