Vice President - Human Resources

Company Overview

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Position Purpose:

The Vice President - Human Resources position is responsible for directing all people functions in the region in accordance with the policies and practices of Everise, with ethical, social consciousness of business and society, the law, and other regulatory & advisory authorities. This position will also be responsible for the strategic human resource planning to provide the organization with the best talent available and to position the organization as the employer of choice by being aware of policies, practices, and trends within the industry.

Principle Accountabilities:

Plans, develops, organizes, implements, directs, and evaluates the Organization’ Human Resource function and performance

Participates in the development of the Organization’s plan and programs as a strategic partner, but particularly from the perspective of the impact on people

Translates the strategic and tactical business plans into HR strategic and operational plans

Evaluate and advises on the impact of long-term planning of new programs/strategies and regulatory action as those items affect the hiring, motivation, development, and retention of the people resources of the organization

Develops progressive and proactive compensation & benefits programs to provide motivation, incentives, and rewards for effective performance

Develops programs to allow the Organization to embrace applicants and employees of all backgrounds and to permit the full development and performance of all employees

Develops Human Resource planning models to identify competency, knowledge, and talent gaps and develop specific programs to fill the identified gaps

Areas of activity will include talent management through proper succession planning for key contributor and management positions, training and development programs for preparing employees for more significant responsibilities and general business development programs to enhance employee knowledge and understanding of the business of the Company and the industry

Continually assess the competitiveness of all programs and practices against the relevant comparable companies, industries, and markets

Establishes credibility throughout the organization to be an effective listener and problem solver of people issues

Develop appropriate policies and programs for effective management of the organization's people resources. Included in this area would be programs for employee relations, affirmative action, sexual harassment, employee complaints, external education, and career development, among others

Enhances and/or develops, implements, and enforces HR policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the organization; In particular, manages the human resource information systems database and provides necessary reports for critical analyses of the HR function and the people resources of the organization

Coordinates the activities, programs, and strategic HR plans of other HR departments throughout the organization

Maintains knowledge of international HR policies, programs, laws, and issues

Understands the differences between domestic and international policies and programs and coordinates the integration of all such programs

Provides technical advice and knowledge to others within the human resource discipline

Manages other areas such as relocation, employee communication, employee safety and health, and community relations

Manages the budget and other financial measures of the HR department

Evaluate the HR division structure and team plan for continual improvement of the efficiency and effectiveness of the group as well as for providing individuals with professional and personal growth opportunities

Attributes & Attitude:

Global & cultural awareness

HR expertise

Decision-making ability

Dynamic and dependable

Ability to work under high pressure

Significant development and delivery experience

Quick thinker and an effective manager

Excellent interpersonal and communication skills

Ability to manage team needs and requirements, mentor them, and infuse a teamwork ethic

Strategic mindset

Integrity and drive

Energetic and Enthusiastic

Prompt and fast-paced

Employee and business-centric

Must have managerial, operational and administrative experience

Self-motivated and focused

Knowledge:

Qualifications: Masters’ degree or equivalent in Human Resource Management

Experience: 12- 15 years of experience

Proven experience as HR Leader

Amenable to working onsite in Mohali (required)

Amenable to working US hours as required for this role (required)

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.