German-Speaking Customer Logistics Support Specialist - Student Position

As a Customer Logistics Support Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.

What You’ll Do

• Provide customer support for shipment and delivery enquiries via phone, email, and chat

• Track parcels, investigate delivery issues, and coordinate resolutions with operational teams

• Manage customer cases, delivery amendments, and records while ensuring timely, professional service

Requirements

What You Bring

Strong communication skills in English (B2) and German (C1) Customer-focused mindset with excellent communication skills Proactive, organized, and tech-savvy Benefits

At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.

Paid training Competitive salary Cafeteria benefits Medicover