Service Appointment Coordinator-Part-Time

Service Appointment Coordinator

Wilson, NC

The Hubert Vester Auto Group is an exciting, fast-paced work environment. Our ideal Service Appointment Coordinator is responsible for answering phones with professionalism and courtesy before scheduling customers for service visits to one of our dealerships. Throughout their exchange with customers, the Appointment Coordinator will answer questions and assist them wherever possible to ensure the delivery of World-class service and satisfaction.

What We Offer

Family-oriented work environment

401(k) with company match

Paid holidays

Short and long-term disability

Dental Insurance

Vision Insurance

Health Insurance

Career progression

Responsibilities

Schedule service appointments and speak with customers every single day by following up over the phone after each appointment

Actively listen to customers, answering their questions, and directing them appropriately as they request

Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries

Advise maintenance recommendations

Confirm scheduled and missed appointments