Ticket Seller

Job Summary

Part-Time Ticket Sellers are responsible for the sale and distribution of even tickets at the ticket office for games, shows, and events. In this role, Ticket Sellers will lean and efficiently use VSG ticket selling platforms as well as assist guests in the selection of seats for events and games. This is a part-time opportunity with flexible work shirts, and opportunities to work at Benchmark International Arena, Yuengling Center, and Raymond James Stadium.

Essential Duties and Responsibilities

Provide all guests a positive first impression by offering World-Class Plus Service

Greet guests in a polite, professional, and friendly manner

Courteous, helpful demeanor when answering phones

Maintain composure when interacting with all guests

Ensure guests’ needs are met by providing accurate information regarding directions, arena information, event details, etc.

Obtain general knowledge of ticket selling platform and mobile ticket platform

Troubleshoot any ticketing matters

Perform other related duties as assigned

Qualifications

One year of guest service experience preferred

Comply with VSG company policy of background checks

Maintain an energetic, pleasant, and neat professional appearance

Must be polite, friendly and possess exceptional customer relations skills

Punctual, dependable, and excellent work attendance required

Ability to relate with a diverse customer background

Adaptable to work independently or in a team environment

Ability to multitask and work well under pressure

Ability to work at various locations including but limited to: Benchmark International Arena Yuengling Center, and Raymond James Stadium

Working Conditions

Must be able to stand on feet for long periods of time, walk long distances and climb stairs.

Must be able to communicate clearly and concisely in the English language

Ability to work in areas that can become crowded with equipment and/or people

Ability to work comfortably around special effects including, but not limited to: haze, strobe lights, lasers, etc.

Ability to work in loud environments

Ability to lift and carry up to 25lbs

Must be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying weather conditions and during high-traffic event times

Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays

Must be able to work in cold/hot indoor and outdoor temperatures

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.