Field Product & Developer Evangelist_ CDMX/Guadalajara/Monterrey

Field Product & Developer Evangelist Level: Contractor

Location: Mexico City/Guadalajara/Monterrey

Role Overview We’re looking for a passionate Field Product & Developer Evangelist who thrives at the intersection of technology, community, and storytelling. This role blends deep product understanding with a public-facing presence. You’ll represent Agora at key AI, developer, and product events; translate developer and market feedback into product insight; and act as a bridge between our Product, Engineering, and Developer Ecosystem teams.

The ideal candidate is equal parts technical communicator, product strategist, and community builder - someone who can inspire developers while shaping the roadmap with real-world insight.

Key Responsibilities Field Product Engagement · Act as a product expert for Agora’s Conversational AI and real-time engagement solutions in the field.

· Lead technical demos, workshops, and proof-of-concept sessions with customers, developers, and partners.

· Translate customer use cases and field insights into actionable feedback for Product and Engineering.

· Partner with the Sales, Solutions, and Customer Success teams to support adoption and product alignment.

· Identify market opportunities and help shape go-to-market strategies for new releases and SDKs.

Developer Evangelism & Advocacy · Represent Agora at global and regional AI and developer conferences, meetups, and industry events.

· Deliver keynotes, technical talks, and hands-on workshops that highlight Agora’s platform capabilities.

· Build and nurture relationships with developers, open-source contributors, and ecosystem partners.

· Create high-impact content (tutorials, blogs, code samples, videos) to educate and inspire the developer community.

· Foster authentic engagement through online channels (GitHub, Discord, X, LinkedIn, and community forums).

Cross-Functional Partnership · Collaborate with Product Marketing on positioning, messaging, and launch readiness.

· Provide structured feedback to Product Managers and Engineering on market trends and developer sentiment.

· Partner with Developer Relations to amplify ecosystem initiatives, hackathons, and strategic partnerships.

Qualifications

· 5–7 years of experience in product, developer advocacy, or technical field roles within SaaS, AI, or infrastructure technology.

· Hands-on experience with APIs, SDKs, or AI/ML frameworks (Python, Node.js, or similar).

· Proven ability to communicate complex technical concepts to both technical and non-technical audiences in the local language and English.

· Comfortable presenting at conferences and engaging on social channels or public forums.

· Strong understanding of the developer ecosystem, open-source culture, and community-driven growth.

· Passion for AI, real-time engagement, and the future of human-machine interaction.

· Willingness to travel (25–40%) for events, customer visits, and field engagements.

Preferred Attributes

· Experience in conversational AI, voice/video APIs, or developer platform companies (e.g., Twilio, OpenAI, Hugging Face).

· Previous success in building or scaling a developer community.

· A creative storyteller who can connect business impact to technical depth.

· Self-starter comfortable working across global, fast-moving teams.