Pre-Sales Manager - Thailand

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

We are seeking a driven and experienced Pre-Sales Manager to manage our presales efforts within the cybersecurity domain The ideal candidate will possess a strong background in cybersecurity solutions, client relationship management, and team leadership. The Pre-Sales Manager will play a pivotal role in ensuring customer satisfaction, successful implementation, and ongoing support for our cybersecurity products and services. This role will report to Technical Director As the Pre-Sales manager you will: Lead, mentor, and manage the Pre-Sales Engineering team to achieve business objectives and technical excellence. Set clear performance goals, provide regular coaching, and support the professional development of team members. Plan and allocate pre-sales resources effectively to support business priorities and customer opportunities. Recruit, develop, and retain high-performing pre-sales talent. Maintain in-depth knowledge of the company's cybersecurity and technology portfolio. Collaborate closely with vendors to stay informed on product roadmaps, new technologies, and technical enablement programs. Ensure the team maintains required certifications and technical competencies. Support the sales organization in identifying customer needs and recommending appropriate solutions. Oversee solution design activities and ensure technical proposals align with customer requirements and business objectives. Conduct executive-level presentations, solution demonstrations, and strategic customer engagements when required. Review and approve technical responses to RFPs, RFIs, and customer requirements. Work closely with customers, partners, and stakeholders to understand business and technical requirements. Guide the team in developing solution architectures, technical proposals, and statements of work. Build and maintain strong relationships with key customers, partners, and vendors. Act as a trusted advisor to customers and internal stakeholders on cybersecurity and technology strategies. Collaborate with sales leadership on pipeline management, account planning, and revenue growth initiatives. Monitor and report on pre-sales performance metrics, opportunity coverage, and team effectiveness. Continuously improve pre-sales processes, methodologies, and operational efficiency. Identify and implement best practices to enhance solution quality and customer experience. Ensure a seamless transition from the pre-sales phase to implementation and post-sales support teams. Support strategic business initiatives and contribute to achieving company revenue and growth targets.

QUALIFICATIONS AND EXPERIENCE | About you

The Pre-Sales Manager Bachelor's degree in Computer Engineering, Computer Science, Information Technology or related fields. Proven experience in a pre-sales or technical sales role within the cybersecurity industry. Proven experience with F5 security solutions will be an advantage. Hands-on experience with network security technologies, such as firewalls, intrusion prevention systems (IPS), endpoint security, and VPNs. Familiarity with cloud environments (AWS, Azure, Google Cloud) and integrating security solutions in these platforms. Experience conducting technical presentations, workshops, and demonstrations for customers. Strong understanding of networking protocols (TCP/IP, BGP, OSPF, MPLS, etc.) and network architectures. Proficiency in configuring and troubleshooting firewalls, VPNs, SD-WAN, and other security appliances. Knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001, GDPR, PCI DSS) and best practices. Strong leadership skills with a demonstrated ability to lead and develop high-performing teams. Excellent communication and presentation skills. Deep knowledge of cybersecurity products, technologies, and industry trends. Problem-solving ability and customer-focused mindset. Ability to diagnose and resolve complex technical issues quickly and efficiently. Good English Communication would be an advantage.

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

WORKING CONDITIONS

Our benefits include:

•Group Insurance

•Provident Fund

•Incentive

•Well Being Leave

If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.