Process Excellence & Capability Development Consultant

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Team Overview

You will join a newly created team responsible for delivering process innovation and continuous-improvement initiatives across multiple locations. The team helps build a culture of sustainable change by embedding Lean Six Sigma methodologies and supporting frameworks that drive business transformation. This role reports to the VP, Operations.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. Role Overview And Core Responsibilities

Deliver Lean Six Sigma and continuous-improvement training, including virtual Green Belt, Yellow Belt, Operational Excellence, and other upskilling sessions.

• Administer the day-to-day Lean Six Sigma training program, follow up with prospective participants to support class enrollment, and coordinate with Learning and Development to keep knowledge assessments current.

• Develop, maintain, and refresh Continuous Improvement, Lean, Six Sigma, and Operational Excellence training materials using current best practices.

• Coach newly trained associates as they complete case studies or apply continuous-improvement methods to business projects.

• Identify and deliver service-improvement opportunities using process-improvement methodologies, workflow analysis, and innovative problem-solving approaches.

• Lead Lean and process-improvement workshops with business stakeholders and Lean champions to generate practical solutions and support an ongoing program of change.

• Analyze processes, trends, and variations to identify unnecessary complexity, productivity issues, risks, and opportunities for greater efficiency and effectiveness.

• Own change initiatives from opportunity identification through delivery, applying internal governance and controls and managing business impacts, objectives, dependencies, and project risks.

• Partner with team members and business-services departments to create support materials for revised processes, including training, reporting, and system enhancements.

• Conduct post-implementation reviews to evaluate delivery and identify improvements for future initiatives.

Required Knowledge And Experiences

• 6-8 years of continuous-improvement experience in a comparable role, including project management and business analysis, to lead initiatives from concept through implementation.

• Strong knowledge of Lean, Six Sigma, value-stream mapping, and related continuous-improvement concepts used to analyze processes and facilitate improvement workshops.

• An accredited Lean Six Sigma Green Belt certification.

• Experience delivering continuous-improvement initiatives across multiple jurisdictions and working with geographically distributed business stakeholders.

• A business degree or equivalent work experience.

Required Technical Skills

• Proficiency with Microsoft Project, Visio, Word, Excel, Outlook, and PowerPoint.

• Ability to apply process and value-stream mapping techniques in service-improvement workshops

• Experience developing engaging training materials and facilitating virtual learning sessions.

• English language proficiency (written and verbal)

• Excellent written and verbal communication skills, including experience engaging partners, senior managers, and subject-matter experts.

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

• Lean Six Sigma Black Belt certification

• Business-analysis capability across requirements gathering, document and workflow analysis, surveys, and stakeholder interviews.

• Strong analytical and project-management skills to translate business needs into operational requirements.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Consultant, Business Operations