T-Mobile Chats / Voice

  • Bogotá, Bogota, Colombia
  • Full-time
  • POSTED 7 MONTHS AGO

About the job

At OneTouch Direct, we’re all about creating meaningful interactions. We aren’t just a call center; we are a vibrant community committed to exceptional service since 1998! Partnering with Fortune 500 companies, we provide top-notch solutions while ensuring our customers walk away with a smile.

Campaign Overview This campaign focuses on sales through chat and voice channels for a leading telecommunications company.

Working Conditions

Role: Sales via chat or voice for a telecommunications company. Salary: COP $2,850,000 (bi-weekly payments) + uncapped sales commissions. Contract Type: Indefinite term. Work Schedule: 42 hours per week. Operating Hours: Monday to Sunday between 11:00 a.m. and 3:00 a.m. (two days off). Training + Nesting

Training (10 days)

Monday to Thursday: 8:00 a.m. – 5:30 p.m. Friday: 8:00 a.m. – 5:00 p.m. Days off: Saturday & Sunday. Nesting (10 days) 42 hours per week. Schedules assigned according to operational needs.

Requirements

Education: High school diploma, technical degree, technologist, or professional degree. Work Experience: Minimum of 6 months in a call center environment. Location: Must reside in Bogotá. English Level: B2+ – C1. Benefits

Spotify or Netflix membership (choose one) after the first month in operations.