Market Executive (Surabaya)

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Main duties in flying with us:

Support hotel partners through phone, video conference, email of all administrative works that includes extranet training, new registration, contract loading, content loading, hotel activation, hotel record management

Acquire new hotel partners, manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationship with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin

Monitor and improve price competitiveness and room inventory availability at all times

Support related departments on customer bookings

Accountable to fulfill SLA, achieve own KPI target and achieve overall hotel department's target and KPI

Educate hotel partners in managing bookings

Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings

Support and participate on company's campaign / tactical promotion projects

Mandatory belongings you must prepare:

Min. 0-1 year experience in Travel / Hotel Industry

Min. Bachelor Degree or D3

Possess good knowledge on Travel / Hotel Industry

Understand extranets / channel managers

Good Microsoft Office skills

Good command in English (writing and speaking)

Willing to be placed in Surabaya

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.