Analyst, Change & Program Management

Job Description

The Analyst, Cybersecurity Change & Program Management provides hands-on execution, coordination and analytical support for AirAsia’s cybersecurity change and transformation initiatives. Reporting to the Senior Manager, Cybersecurity Change & Program Management, this role supports the planning, tracking, reporting and delivery of cybersecurity programs and awareness initiatives, ensuring delivery discipline, data accuracy and smooth cross-functional coordination.

Responsibilities

Program Execution & Coordination

Support execution of cybersecurity programs and initiatives by maintaining delivery plans, milestones and task trackers Coordinate activities across cybersecurity, ICT and business teams to ensure timelines, dependencies and actions are followed through Track deliverables, action items and outcomes arising from program and governance meetings Support preparation of materials for program reviews, steering committee updates and stakeholder sessions Change Management & Awareness Support

Support rollout of cybersecurity awareness campaigns, training initiatives and engagement activities Assist with logistics, communications and tracking participation across business units and regions Help tailor awareness and change materials for different employee groups and roles. Collect feedback from stakeholders and participants to support continuous improvement of change initiatives Metrics, Reporting & Analysis

Maintain program dashboards, trackers and reports (e.g. milestones, KPIs, adoption metrics) Analyse data related to program progress, awareness engagement and change effectiveness Support preparation of monthly and quarterly reports for management and leadership forums Ensure documentation and evidence are maintained for audit and assurance purposes Risk, Issue & Dependency Tracking

Track and document key risks, issues, assumptions and dependencies across cybersecurity initiatives Monitor risks and issues, escalating emerging concerns to the Senior Manager in a timely manner Track mitigation actions and follow up with owners to ensure closure Stakeholder & Team Support

Act as a coordination point between cybersecurity teams, ICT, business units and corporate functions Support workshops, working sessions and alignment meetings through preparation and follow-up Build effective working relationships through clear communication, reliability and attention to detail Process & Capability Improvement

Identify opportunities to improve program tracking, reporting templates and execution processes Capture lessons learned and best practices across initiatives Support standardisation of tools, templates and ways of working within the cybersecurity PMO Key Stakeholders

Senior Manager, Cybersecurity Change & Program Management Manager, Cybersecurity Change & Program Management Cybersecurity Functional Teams ICT and Business Unit Representatives Skills & Experience

Experience

3–6 years of experience in program coordination, project support, change support, or analytical roles. Experience working in technology, cybersecurity, digital, or transformation environments is preferred. Exposure to enterprise-wide initiatives, awareness programs, or governance processes is an advantage Program & Change Skills

Foundational understanding of project or program management concepts. Familiarity with change management principles and awareness initiatives. Strong organisational skills with the ability to manage multiple tasks and priorities. Technical & Analytical Skills

Basic understanding of cybersecurity concepts and risk management (depth not required). Strong analytical skills with experience using spreadsheets, dashboards, and presentation tools. Comfortable working with data, metrics and structured reporting. Personal Attributes

Detail-oriented, disciplined and dependable. Proactive, curious and eager to learn. Comfortable working in fast-paced environments. Strong sense of accountability and ownership of assigned work.