Appliance Repair Technician

Come join us! We are currently seeking qualified candidates in the New York area. We have a fantastic opportunity for a self-motivated, customer-oriented person with excellent communication skills Appliance Repair Technician to represent our brand at customer locations to diagnose, troubleshoot and repair our domestic premium appliances.

Your Responsibilities

Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.

Level and adjust equipment to include plumbing, gas and electrical connections

Install and instruct customers on the proper use of equipment

Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items)

Complete all service calls and warranty documentation in an accurate and timely manner

Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required

Maintain the delivery truck in safe and working order

What we're looking for

100% local daily travel required

A valid driver's license

High school diploma or general education degree (GED)

Knowledge of basic plumbing and electrical skills

Good computer skills with knowledge of Microsoft Office

Ability to apply concepts of basic math

Ability to read, write and comprehend instructions, correspondence, and memos in English

Ability to multi-task

Ability to work professionally with colleagues and be a team player

Ability to manage difficult customer situations

Must be self-motivated, customer-oriented person with excellent communication skills

Working Conditions

Generally works in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation

May occasionally walk on slippery or uneven surfaces

May have exposure to dust, gas, fumes or chemicals

On occasion, may use special visual or auditory protective equipment

Will occasionally climb stairs and work off elevated surfaces

Frequently work with bio-hazards for Commercial Technicians only

Physical Requirements

Ability to sit, walk and crawl occasionally

Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently

Ability to use hands repetitively and power/simple grasp constantly

Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly

Physical ability to lift, pull and push products up to 50 pounds frequently

Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally

Ability to carry items up to 6 feet occasionally

The salary range for this position is $54,000 to $80,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience, relevant skills, and alignment with market data.

Benefits

Comprehensive health, dental and vision insurance

Wellness discounts on medical premiums

100% covered life and long-term disability insurance

401k with company match

PTO + holidays

Discounted gym membership

Generous Employee Purchase Program

Wellness and volunteer programs

Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V