Spanish Speaking Hospitality Service Consultant -Remote in Greece

Patrique Mercier Recruitment FR is excited to announce a vacancy for a Spanish Speaking Hospitality Service Consultant. This position is perfect for those who are enthusiastic about the hospitality sector and possess a knack for delivering top-notch service to diverse clientele.

Responsibilities Deliver exceptional customer service to Spanish-speaking clients and guests in various hospitality environments. Handle inquiries, reservations, and service requests through phone, email, and in-person communication. Guide clients through available hospitality services and amenities with clarity and professionalism. Effectively manage and resolve customer complaints or issues to ensure a positive guest experience. Work collaboratively with team members and other departments to enhance the overall guest experience. Stay informed about current hospitality trends and updates to offer informed suggestions to clients. Record client interactions and feedback for continuous improvement and quality assurance. Requirements

Fluency in Spanish and English, both written and spoken. Prior experience in a customer service role, preferably within the hospitality industry. Excellent interpersonal and communication abilities. Capacity to multitask and manage time efficiently in a dynamic environment. Strong problem-solving skills oriented towards customer satisfaction. Knowledge of hospitality services with the ability to communicate this knowledge effectively to clients. Competent in utilizing CRM systems and familiar with Microsoft Office tools. Benefits

Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package (flight, transfer and hotel) Free Greek Lessons, discounts and other perks