Training and Credentialing Officer-Full-Time- Days

Facility

Hoke Hospital

Location

Raeford, North Carolina

Department

Emergency Medical Services

Job Family

Professional

Work Shift

Days (United States of America)

Summary

Perform performance improvement activities, coordinate and/or instruct classes for the ALS Program. This includes Cumberland County EMS and Life Link Critical Care Transport of Cape Fear Valley Health System, Cumberland County Emergency Dispatch EMD Program and any other agencies/departments functioning in the Cumberland County EMS System. Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

Performs Quality Assurance reviews of pre-hospital and inter-facility transport of medical records

Serves as Software Administrator for the purpose of maintaining EMS electronic charting system

Implements changes as necessary to charting systems to comply with local, state and national reporting standards for electronic EMS documentation

Document performance improvement activities in a timely and accurate manner

Demonstrate excellent guest relations when dealing with EMS professionals, patients’ family members, medical center visitors, staff and physicians.

Participates in the development of recruitment and retention programs

Demonstrate ability to recognize risk management issues and report issues in a timely manner

Maintains database of information pertaining to Performance Improvement and Quality Assurance

Assist with the presentation of educational programs within EMS

Provide direct patient care as needed based on system/operational demand

Other duties as assigned

Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training: Associates degree in Emergency Medical Science or equivalency required

Current certification by the State of North Carolina as a Level I Paramedic Instructor required

Current NC Paramedic certification required

Current certification (instructor preferred) in International Trauma Life Support (ITLS) as sponsored by the Academy of Emergency Physicians or equivalent required

Current certification (instructor preferred) in Basic Cardiac Life Support (BCLS) pre-hospital provider or equivalent, Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS) as sponsored by the American Heart Association required

Current certification by the North Carolina Fire and Rescue Commission as an Emergency Vehicle Driver (EVD) or equivalent required

Certificate of completion of the North Carolina Fire and Rescue Commission’s Hazardous Materials Awareness course or equivalent required

Certificates of completion of National Incident Management System (NIMS) courses 100, 200 and 700 required

Valid North Carolina Driver’s License or equivalent with five (5) years licensed driving experience in North Carolina required

Preferred instructor certification for ITLS, BCLS, ACLS, and PALS

All certifications and license must be maintained continuously while employed

Work Experience: 5 years experience as a paramedic required

Experience in working with paramedic level training programs is preferred

Experience in the development and implementation of Performance Improvement programs is preferred

Knowledge, Skills, and Abilities Required: Proficiency in reading, writing, and speaking the English language

Knowledge of emergency medical procedures, rescue techniques, hazardous materials incidents, equipment and supplies employed in pre-hospital care, and of communications equipment used

Knowledge of locations in Cumberland County and the cities and locations contained therein, especially major streets, landmarks, rest homes, convalescence care centers and nursing homes

Ability to work calmly under extremely stressful conditions and follow established rules, procedures and protocols

Ability to deal with patients, their families and others in a courteous, compassionate, professional manner under the most adverse circumstances and an ability to maintain an effective working relationship with co-workers and other emergency and health care personnel

Knowledgeable of the age specific physiological, psychosocial, developmental, and spiritual needs of the patients typically served

Physical Requirements: Hearing, speaking and visual acuity are required for effective supervision

Ability to move around numerous physical locations and within confined areas and assume awkward positions in emergency situations

Ability to drive all types of ambulance vehicles and a thorough knowledge of safe driving procedures used in the response of emergency vehicles

Ability to lift and move a minimum of one hundred pounds (100 lbs) on a regular basis with the added strength to lift upwards of 150 lbs, including moving a patient from a bed to the floor, chair to the floor, or from a stretcher to a bed when situation requires

Position may involve exposure to skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious materials

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity