Revenue Cycle Management | Healthcare Account | with 21K Signing Bonus

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

Cash Posting Process and post cash receipts accurately and timely. Review payments received through clearing houses, portals, and email/manual channels. Apply payments to the appropriate customer accounts or invoices. Research and resolve unidentified or discrepant payments. Coordinate with internal teams to obtain missing payment information. Maintain accurate records and follow cash application procedures and quality standards. Aging Follow-Up Review aging accounts and identify items requiring follow-up. Manage follow-up activities and priorities. Conduct timely account follow-ups regarding outstanding balances. Document actions, communications, and account updates accurately. Monitor follow-up activities and escalate unresolved issues as needed. Requirements

At least 6 months Healthcare BPO experience Experience handling Cash Postings, Claims, AR Have experience in using BillBoard (Medical Billing Software) Good verbal and written communication skills Strong problem-solving and multitasking abilities Ability to remain calm and professional in stressful situations Proficiency in using computer systems and relevant software Willing to work onsite in Shaw Blvd, Mandaluyong Amenable working night shift Benefits

What can we offer you?

Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you

Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives