Trade Operations Specialist

We are looking for a Trade Operations Specialist who combines hands-on operational experience with strong analytical thinking, sound judgement and a drive to continuously improve how things work.

This role sits at the intersection of operations and technology, with a focus on not only running day-to-day operations but also building scalable processes, tools, and automation that make our operations more efficient, reliable, and resilient.

The ideal candidate is a proactive problem-solver who is comfortable working with data, understanding how systems interact, and collaborating with technical teams to solve operational challenges. You should be equally comfortable managing time-sensitive operational tasks and identifying opportunities to simplify, improve, or automate existing workflows.

What You'll Be Doing

Operational Ownership: Manage day-to-day operational workflows across trading, settlements, custody, and internal systems, ensuring accuracy, timeliness, and effective issue resolution. Reconciliation & Investigations: Perform and improve reconciliations across exchanges, wallets, and internal ledgers. Investigate discrepancies, identify root causes, and implement preventive controls. Process Improvement & Automation: Identify repetitive or inefficient workflows and drive improvements through process redesign, tooling, and automation. Operational Projects: Take ownership of operational initiatives, from identifying requirements and coordinating stakeholders to testing, implementation, and adoption. Data Analysis & Monitoring: Analyze operational data to identify discrepancies, recurring issues, inefficiencies, and potential risks. Develop or improve monitoring and reporting capabilities. Cross-functional Collaboration: Work closely with Engineering, Trading, Treasury, and Finance to troubleshoot issues, improve internal systems, and support new business initiatives. Trading Infrastructure Support: Support the operational onboarding of new exchanges, trading venues, and counterparties, including testing workflows, validating system readiness, and maintaining operational records and documentation.

The Ideal Candidate:

Work experience: 3+ years in operations, trade support, settlement or reconciliation within financial markets or digital assets. Demonstrated experience improving operational processes, implementing controls, or introducing automation, with the ability to measure their effectiveness. Able to independently prioritize tasks, make sound decisions, and recognize when to investigate, collaborate, or escalate. Curious, detail-oriented, asking the right questions, and investigating issues beyond their immediate symptoms. Comfortable using SQL to query, validate, and analyse operational data, with the ability to understand and troubleshoot existing queries or scripts. Working understanding of cryptocurrency markets and infrastructure, including exchanges, blockchain networks, stablecoins, wallets, and transaction confirmations. Comfortable leveraging AI-assisted tools to support analysis, scripting, and workflow improvements, with an emphasis on validating outputs and understanding their limitations. Clear and effective communicator who can coordinate across teams, document findings, and provide structured handovers and escalations. Comfortable working in a fast-paced, evolving environment with shifting priorities and a high degree of individual responsibility. Willing and able to work rotating shifts covering Asia, Europe, and US trading hours.

Nice to Have:

Experience with OTC trading, digital asset settlements, or cryptocurrency exchange operations. Familiarity with Python, Jupyter Notebooks, Grafana, or similar analytical and monitoring tools. Experience managing operational projects, system implementations, or process changes in a 24/7 trading environment.

Compensation & Benefits:

Competitive salary based on experience Lunch and shift allowances Health insurance About Caladan Caladan is a principal trading firm specializing in digital assets. We support exchanges, tokens, and institutional investors with market-making, tailored API liquidity, OTC options, and investments. Founded in 2017, we have traded continuously through every market cycle, powering over $170B in annual volume across 1000+ assets.