USRN - OBGYN Triage Coordinator

We are seeking a highly skilled, clinically sound USRN - OBGYN Triage Coordinator to support a busy U.S.-based OB/GYN practice. In this critical role, you will act as the primary clinical filter and administrative anchor-managing patient triage, handling incoming medical calls, and taking complete ownership of the practice's AthenaHealth EHR inbox and patient message queues.

The ideal candidate brings deep clinical expertise in OB/GYN or Women’s Health, exhibits sharp triage judgement, and excels at filtering non-urgent tasks so physicians can remain focused on direct patient care.

Working Environment & Core Schedule

Client / Practice Focus: OB/GYN & Women's Health Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (US Eastern Standard Time)

Top 3 Daily Tasks

Clinical Patient Triage & Call Management: Handle incoming clinical phone calls, assess patient symptoms according to established OB/GYN protocols, and provide appropriate guidance. AthenaHealth EHR Inbox Management: Review, prioritize, and manage physician inboxes, lab results, and patient portal messages-filtering non-urgent items and routing actionable tasks. Urgent Escalation & Protocol Guidance: Swiftly identify high-risk or provider-level clinical concerns (e.g., severe obstetric or gynecologic symptoms) and escalate them directly to attending physicians. Core Responsibilities

OB/GYN Clinical Triage: Evaluate patient concerns over the phone, applying specialized protocols for prenatal, postpartum, and general gynecological care. AthenaHealth EHR Inbox Optimization: Categorize, respond to, and clear prescription refill requests, routine lab notifications, and non-urgent patient inquiries inside Athena. Patient Follow-Up & Guidance: Contact patients to deliver routine lab/test results, explain physician-approved care plans, and answer clinical questions. Care Coordination & Scheduling: Assist with urgent OB/GYN scheduling, specialist referrals, and follow-up appointment tracking as clinically indicated. Administrative Operations: Provide comprehensive clinical administrative support to maximize the full 40-hour weekly schedule and streamline clinic operations. Requirements

Required Qualifications

Licensure: Active, unencumbered USRN License. Clinical Specialty Expertise (CRITICAL): Proven clinical experience in OB/GYN, Women’s Health, L&D, or Outpatient Gynecology. OB/GYN expertise is strictly prioritized. Communication & Demeanor: Exceptional verbal and written English communication with clear, neutral pronunciation for high-stakes patient triage calls. Software Proficiency: Direct hands-on experience navigating and managing the inbox/messaging workflows within AthenaHealth EHR. Remote Workspace Setup: A private, HIPAA-compliant home office with a reliable computer, high-speed internet, and a clear headset. Preferred Qualifications

Bilingual Skills: Professional fluency in Spanish is a plus, provided OB/GYN clinical requirements are fully met.

Ideal Candidate Profile

You are an articulate, sharp USRN who understands the clinical urgency and nuances of OB/GYN patient care. You navigate AthenaHealth effortlessly, take pride in managing provider inboxes, and know exactly how to protect physician time while giving patients compassionate, protocol-driven care.