Banking and Debtors Clerk

About Go2Africa

Go2Africa is a leading Africa-based tour operator, trusted by travellers for over 25 years to design journeys that are seamless, personal, and deeply connected to the African continent.

Every journey is crafted by a dedicated Africa Safari Expert who knows the landscape, has walked the trails, stayed in the camps, and built long-standing relationships with the people who bring each experience to life. From first enquiry to returning home, Go2Africa is known for its care, attention to detail, and ability to create safari adventures that stir the soul. This commitment to quality has earned us thousands of five-star reviews and recognition from industry leaders such as Condé Nast Traveler, Travel + Leisure, and the World Travel Awards.

At the heart of it all is our purpose to use travel as a force for good. As part of Nawiri Group, every journey with Go2Africa helps support the vast wilderness ecosystems our guests travel to, and communities who call them home.

Role Summary

To co-ordinate, control and manage all cash and bank aspects, optimizing cash flow and return on cash balances. Managing the debtors of the company.

Key Areas of Responsibility

Manage and reconcile multicurrency bank balances

Capture & reconcile bank statements in accounting platform

Support the Accountant and Financial Manager in managing the bank balances and cashflow of the business.

Manage and capture all debtor receipts

Check bank statements for receipts daily, notify clients and consultants and capture in the travel management & accounting system

Capture & reconcile credit card receipts from the gateway on a weekly basis

Capture all receipts of direct deposits and manual credit card payments in the travel management & accounting system

Manage all creditor payments and relevant bank details on SAGE Accpac

Ensure all creditor payment requests are processed accurately and timely via our internet banking platform.

Ensure sufficient cash balance in the current and CFC accounts to effect payments

Ensure all supplier details are loaded correctly on our internet banking platform before any payments are released

On the internet banking platform, act as first release on payment batches

On the internet banking platform, act as first release for new beneficiaries

Ensure proof of payments for all creditor payments are saved

Debtors management

Ensure all SWIFT cash receipts are managed and accounted for

Allocate all unknown deposits to the debtor’s suspense account

Ensure all refund transactions are captured in the travel management & accounting system.

Ensure all manual transactions / journals are captured in the travel management & accounting system against the relevant booking

Create invoices / credit notes on request from clients

Assist consultants with all debtor queries

Pull age analysis report ensuring no accounts are over 60 days due

Import receipts for credit card payments on a weekly basis

Client refunds

Ensure client refunds are recorded in the travel management & accounting system

Process client refunds in the travel management system, accounting system and our internet banking platform

Ensure optimal return on cash flow

Manage bank balances between accounts to utilize the highest interest earning facility to its full

SAGE Accpac Cashbook Management

On a daily basis, ensure all transactions are reflected correctly in the cashbook and contact the bank for any discrepancies

On a daily basis, post all CB batches ensuring all transactions are posted accurately and timeously.

Control and manage the company petty cash / petty cash cards

Capture all cash withdrawals on a reconciliation spread sheet

Manage balances to maintain small balance

Journalise all costs to correct GL accounts

Withdraw funds for petty cash as required

Manage foreign currency cash for educational requests

Ensure all policies regarding the issuing and authorization of cash withdrawals are strictly followed

Treasury – Banking and cashflow management

Manage relationships with the banks

Ensure bank charges are negotiated and minimized where possible.

Facilitate an investment strategy to optimize return on cash flow. Staff

Staff travel management / Lifestyle awards / ad hoc journal entries

Management of finance recording, recovery and reimbursements for staff travel ensuring travel is pre-approved by management and recorded / reported accurately in the travel management & accounting system

Ensure all staff travel is cleared from the AR accounts and posted to the correct GL accounts

Ensure the relevant VAT claim is accounted for correctly

MIS Reporting, month-end reconciliations and duties

Monthly update reporting on the MIS reporting folder:

Bank charges report

Cashflow balances report

Debtors Age Analysis

Refunds

Debtors Suspense account

Email management – personal

Ensure that all emails receive a prompt response with all queries addressed by close of business

Ensure all emails received are filed in suitable folders

Sent items are not to be deleted

Ensure that the Debtors or Banking shared mailbox is copied in or forwarded any emails relevant to them as a whole and for tracking/reference purposes

Ensure any email received directly but not for your attention is passed onto the relevant member or department

Email management – shared Debtors and Banking email boxes

Ensure that the shared mailboxes are reviewed regularly per day and emails marked to your name are attended to

Ensure that all emails are "ticked" to signal that task has been completed

When overseeing the mailboxes, ensure that all emails are color-coded to specific team members, and urgent emails are marked unread or flagged/brought to team attention via Teams chat

Team assistance and team leader back-up role

Assist Team Leader with workload where need be, in cases of Banking and Debtors department being short-staffed

Assist in overseeing the Debtors Box and Banking box i.e., replying and looking into queries, providing invoices / credit notes and assisting customers / consultants to process payments, should Team Leader not be available.

Assist in overseeing the Banking email box i.e., replying and looking into queries from the bank, providing supporting documents requested by the bank and assisting to facilitate payments, should Team Leader not be available

Assist in checking and posting invoice/credit note batches when Team Leader is not available, ensuring all relevant information and GL accounts captured are correct