Large Enterprise Account Executive

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

Acts as an expert individual contributor responsible for identifying, developing and securing significant enterprise opportunities across South Korea.

Combines strategic enterprise selling with a highly proactive, opportunity-driven mindset, constantly looking for whitespace, commercial openings and ways to create customer demand. Builds executive relationships, creates momentum in complex accounts and drives opportunities through to commercial close.

Thrives on pursuing difficult opportunities, competing to win and converting customer challenges into significant commercial outcomes.

What You'll Do

Proactively identify, pursue and secure high-value enterprise opportunities, continually uncovering whitespace, customer needs and competitive openings. Create opportunities rather than wait for them, opening doors into complex organisations, engaging senior decision-makers and shaping demand early. Build executive relationships and internal champions while remaining relentlessly focused on converting engagement into tangible commercial opportunities. Drive complex enterprise pursuits with pace and discipline, navigating multiple stakeholders, overcoming blockers and maintaining momentum towards a decision. Compete aggressively and intelligently to win, differentiating our proposition, challenging established competitors and leading commercial strategy through negotiation and close. Take ownership of pipeline, qualification, forecasting and account strategy, mobilising internal expertise and leadership where needed to maximise the likelihood of winning.

Who You Are and What Makes You Qualified

Typically 12+ years of relevant enterprise software sales experience, with a sustained record of identifying, developing and closing significant enterprise opportunities. Commercially hungry, highly proactive and motivated by winning, with the drive to continuously uncover and pursue opportunities others may miss. A natural opportunity creator who is comfortable opening doors, initiating executive conversations and creating momentum without waiting for established customer demand. Persistent, resilient and competitive, with the determination to navigate difficult accounts, challenge incumbent vendors and find alternative paths to a deal. Strong commercial instincts with the ability to identify whitespace, create urgency, develop executive sponsorship and progress complex opportunities towards closure. Expert capability in executive engagement, enterprise technology, business value creation, negotiation and commercial structuring, with business/native Korean and professional English.

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

Lead a new category of enterprise software that we call Unified-CXM.

Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.

Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here.

To learn more about all-things-Sprinklr, visit our candidate resource hub here.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

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If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.