Cabana Concierge

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Complimentary meals in Team Member Café while working Team Member Hotel Rates, other discounts, perks and more Benefits are subject to eligibility and may vary by position

What We’re Looking For The Pool Service Attendant supports daily pool operations by ensuring clean, organized spaces and assisting guests with towels, seating, amenities, and basic service needs. This role helps create a relaxing and comfortable atmosphere that enhances the overall guest experience.

Who You Are

Friendly and guest-focused with a welcoming, approachable demeanor

Organized and efficient with strong attention to detail

Team-oriented and reliable, especially in outdoor, fast-paced environments

Able to multitask while maintaining a clean, inviting atmosphere

Proactive in anticipating needs and offering assistance

What You Will Do

Welcome guests upon arrival and assist with seating, towels, and amenities

Maintain cleanliness and organization of chairs, cabanas, tables, and surrounding areas

Replenish towel stations, pool supplies, and guest amenities throughout the day

Clear used towels, cups, and debris promptly to maintain a clean environment

Assist servers by delivering items, water, or condiments when needed

Monitor pool deck conditions and ensure walkways remain safe and free of hazards

Reset loungers and cabanas between guests for a polished appearance

Assist with cabana setup, amenities, and preparation for special requests

Communicate guest needs or concerns promptly to leadership or servers

Follow all safety, sanitation, and pool deck operational guidelines

Support opening and closing duties, including setup and breakdown of stations

Regular attendance in conformance with standards

May be required to work varying schedules to reflect business needs

Required to attend all mandatory training sessions and meetings

Perform other duties as assigned

Your Qualifications Include:

Required:

Prior customer service or hospitality experience

Ability to work outdoors for extended periods

Ability to lift, push, or pull up to 50 pounds

Strong communication and teamwork skills

Preferred:

Resort, pool, or recreation-area experience

High School Diploma or equivalent