Full Time - Deli Assistant

SPAR Express Athlone require a Deli Assistant Full Time to join their amazing team.

Successful candidate must be available weekday mornings.

MAIN PURPOSE OF POSITION:

To operate within the fresh foods department efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.

CUSTOMER CARE

To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care

Assist customers with any queries regarding fresh food department products

To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate

OPERATIONAL & STORE PRESENTATION

To prepare and serve high quality fresh food products in line with department requirements

Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised

Prepare customer orders in a timely, cost-effective and efficient manner

To be familiar with and implement fresh food offerings and promotions

Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme

Practice careful stock handling so as to minimise product waste

Adhere to the department portion control policy

Assist with stock-taking as directed by your manager

FOOD SAFETY

Monitor and record critical food safety information and maintain necessary HACCP documentation

Comply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual

Comply with allergen information requirements including labelling and display of prepack and loose products in the department

Contribute towards the department achieving symbol group awards through the store standards programme

Cooperate and provide information as requested by external auditors visiting the premises

GENERAL

To work collaboratively with management and all store employees in achieving department & store objectives

To take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazards

To undertake other additional duties as may be assigned by management

To participate in and complete all necessary training for the role as identified by management