Operations & Customer Relations Officer

About the Role: We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross‑border logistics operations.

Responsibilities:

Oversee day‑to‑day client operations. Coordinate with logistics teams to ensure timely deliveries. Resolve customer issues promptly and professionally. Maintain compliance with trade regulations. Prepare reports on operational performance.

Requirements

Qualifications:

Background in logistics operations or customer service. Strong organizational and communication skills. Ability to handle cross‑functional coordination. Detail‑oriented with problem‑solving abilities.