Manager, Renewals – Territory Accounts

Job Requisition ID #

26WD100972

Position Overview

We are looking for a dynamic Manager, Renewals - Territory Accounts to lead a team of Renewals Representatives focused on customer retention, renewal performance, and revenue protection.

Your primary focus will be developing your team to achieve and exceed renewal and revenue targets while delivering a strong customer experience. You will coach the team on renewal execution, negotiation, forecasting, and customer engagement while supporting their professional development.

You will work closely with Territory Sales, Customer Success, Sales Operations, the Channel Team, ecosystem partners, and distributors to drive successful renewal outcomes and identify opportunities for growth and improvement.

This role follows a Sunday through Thursday working schedule and requires working from the designated Autodesk office at least three days per week.

Responsibilities

Manage, coach, and develop a team of Renewals Representatives supporting Territory Accounts

Achieve and exceed team targets for renewals, customer retention, and revenue

Motivate the team through regular coaching, renewal reviews, sales skills development, and communication of results

Own renewal pipeline management and forecasting, ensuring visibility into opportunities, risks, and expected outcomes

Coach the team to proactively identify renewal risks, overcome customer objections, and successfully close renewals

Report on team and individual performance, including renewal rates, pipeline progression, forecast accuracy, and revenue attainment

Partner with Territory Sales and Customer Success to align on customer priorities, health, renewal risks, and growth opportunities

Work closely with Sales Operations on reporting, forecasting, tools, and process improvements

Collaborate with the Channel Team, ecosystem partners, and distributors to ensure effective customer coverage and successful renewal execution

Identify partner or distributor capacity and execution gaps and work with the Channel Team to address them

Identify expansion opportunities within renewing accounts and coordinate with the appropriate sales teams

Develop team members for the next step in their careers through regular coaching, feedback, and development planning

Minimum Qualifications

7+ years of experience in sales, renewals, account management, or a related commercial role within a B2B, SaaS, or technology environment

5+ years of people management experience, preferably leading a quota-carrying or customer-facing commercial team

Proven experience achieving or exceeding sales, renewal, retention, or revenue targets

Strong experience in pipeline management, forecasting, and performance management

Strong coaching and people development skills

Customer-focused, commercially minded, and adaptive in your leadership approach

Preferred Qualifications

Experience supporting high-volume customer segments

Experience working with channel partners, ecosystem partners, and distributors

Salesforce or comparable CRM and forecasting experience

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

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