Home-Based Virtual Assistant

  • Remote, Philippines
  • Full-time
  • POSTED 15 DAYS AGO

About the job

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Hiring Priority: Talent Pooling The DCX Client Services – Home-Based Virtual Assistant We are looking for a highly organized, proactive, and detail-oriented Virtual Assistant to support administrative operations, client relationships, marketing activities, and real estate transaction coordination for a growing U.S.-based business.

This role is ideal for someone who can work independently, anticipate needs, communicate professionally, manage multiple priorities, and create organized systems that keep day-to-day operations running smoothly. The position also provides exposure to client support, marketing, CRM activities, and real estate transaction workflows.

REQUIRED CORE COMPETENCIES Organization & Time Management Proactive Problem Solving Client Communication Attention to Detail Reliability & Accountability WHAT YOU WILL DO Administrative Support

Manage calendars, appointments, and scheduling. Monitor emails and prioritize responses. Maintain organized digital filing systems. Prepare contracts, disclosures, and transaction documents. Perform data entry and database management. Coordinate with attorneys, lenders, inspectors, appraisers, and vendors. Track deadlines and compliance requirements. Conduct cold calls to potential clients. Client Relationship Management

Serve as a first point of contact for clients. Provide professional customer service and follow-up. Manage CRM activities and client communication plans. Maintain client records and transaction updates. Assist with client onboarding and closing processes. Support client appreciation events and campaigns. Marketing & Social Media

Create and schedule social media content. Assist with listing marketing campaigns. Update website content and online listings. Create email newsletters and promotional materials. Monitor online reviews and reputation management. Support branding and business development initiatives. Transaction Coordination

Open and manage transaction files. Track contingencies and contract deadlines. Coordinate electronic signatures. Communicate transaction updates with relevant parties. Ensure transaction files are complete for compliance and closing. Business Operations

Generate reports and track performance metrics. Assist with special projects and process improvements. Create systems and workflows to improve efficiency. Research vendors, services, and industry trends. WHAT WE LOOK FOR Education

Not specified in the requisition. Experience

Previous administrative assistant experience required. Real estate experience is not required. Transaction coordination experience is preferred. CRM experience is preferred. Social media marketing experience is preferred. Language Proficiency

Excellent written and verbal English communication skills. Work Schedule

Client operates on Eastern Time (USA). Exact working hours to be confirmed. Must be available during the client's required U.S. operating hours. Technical Skills

Microsoft Office 365 Administrative and database management CRM management Digital file management Social media management Email marketing Website/content updates Electronic document/signature platforms Industry Specific Software/Knowledge

Brivity CRM – preferred Canva – preferred Dotloop – preferred DocuSign – preferred MLS systems – familiarity preferred; training will be provided Microsoft Teams Social media management tools WHAT WE OFFER Salary: PHP 37,500 Industry: Real Estate Job Type: Full-time Work Shift: U.S. Eastern Time – exact schedule to be confirmed Workdays: Monday through Friday Work Setup: Permanent Work From Home Equipment: Standard Desktop BENEFITS OF WORKING WITH US Industry-leading salary packages Permanent work-from-home setup Government-mandated benefits Company equipment provided Internet stipends upon regularization HMO Coverage PTO credits and service incentive leaves Major spring and winter company live events Monthly employee appreciation virtual events Company-provided career skills training courses A company culture focused on your personal and professional growth WHO WE ARE DCX stands out as a leading BPO company that takes pride in assisting growth-focused small and medium-sized businesses across the United States in discovering the right global talent to strengthen their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders find superstar team members.

If you are looking for a company that values growth and places a strong emphasis on your personal and professional development, then DCX is the place for you.

LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!