Sales & Operations Manager - Cyprus (Technology Sector)

For a leading B2B distributor operating in the broader technology sector: Sales & Operations Manager (Cyprus)

Responsibilities

Manage and develop the existing customer portfolio in Cyprus, acting as the primary point of contact and driving revenue growth through cross-selling, up-selling, and the introduction of new product categories. Build strong customer relationships, negotiate pricing and commercial terms, manage annual agreements, and proactively address customer retention risks. Conduct regular customer visits across Cyprus, follow up on quotations, orders, deliveries, and outstanding issues, and monitor product presence and promotional activities at points of sale. Identify new business opportunities across retail, professional, and corporate channels, managing the full sales cycle from prospecting and presentations to negotiations and closing new partnerships. Maintain an up-to-date sales pipeline and report commercial progress, market trends, customer needs, and competitor activity to the relevant management team. Oversee the day-to-day operations of the local office, coordinating order processing, invoicing, deliveries, returns, customer collections, and credit limits in collaboration with the relevant departments. Coordinate with the company's teams in Greece, including Category Management, Operations, Logistics, and Finance, to ensure efficient processes and high levels of customer service. Monitor stock availability and warehouse movements, forecast demand, and recommend replenishment actions to prevent stock shortages and excess inventory. Track stock ageing, propose actions to reduce slow-moving inventory, and participate in periodic stock counts to ensure alignment between physical and recorded stock levels.

Requirements

Bachelor’s degree in Business Administration, Marketing, or a related field. 5-7 years of experience in B2B sales or Key Account Management, preferably within technology products or consumer electronics. Proven track record of achieving sales targets, developing customer accounts, and securing new business partnerships. Good knowledge of the market and an established network of relevant business contacts. Experience in stock management, inventory control, or business operations. Excellent command of Greek and English. Very good knowledge of Microsoft Office, particularly Excel, and familiarity with ERP and CRM systems; Entersoft experience will be considered an advantage. Valid driving licence and willingness to travel regularly across Cyprus. Strong organizational and problem-solving skills, with a high degree of autonomy, accountability, and ownership of results. Experience in a distribution company or in sales to retail chains. Experience managing a small office or branch. Familiarity with e-commerce and digital B2B sales channels. Knowledge of import procedures, customs formalities, and logistics in Cyprus. Benefits

Competitive Compensation Package Career development and growth opportunities