System Engineer Team Lead

Job Title:

System Engineer Team Lead

Contract Type:

Time Type:

Full time

Job Description:

The System Engineer Team Lead is part of IT Infrastructure team and reports to the IT Infrastructure Manager. This role is a senior technical leader responsible for overseeing the global systems infrastructure team. This role combines deep technical expertise with leadership responsibilities, ensuring the stability, scalability, and security of enterprise systems. The Team Lead will guide the team in delivering high-quality support, managing complex projects, and aligning infrastructure initiatives with business and IT strategy.

Main Responsibilities

Lead, mentor, and develop a team of system engineers, fostering a culture of collaboration, accountability, and continuous improvement

Allocate resources, set priorities, and ensure timely delivery of infrastructure tasks and projects

Act as the escalation point for complex technical issues and guide resolution efforts

Oversee the provisioning, configuration, and maintenance of global systems infrastructure, including servers, storage, virtualization, and messaging platforms

Drive standardization and automation of infrastructure processes to improve efficiency and reduce operational risk

Ensure systems are managed in accordance with SLAs, security policies, and compliance requirements

Lead or contribute to the design and implementation of infrastructure projects, including upgrades, migrations, and new deployments

Collaborate with project managers and cross-functional teams to ensure smooth transitions from development to production

Provide architectural input and strategic recommendations aligned with business goals and IT roadmaps

Oversee administration of Microsoft Exchange (O365 & On-prem), Active Directory, Intune, VMware, and related platforms

Ensure timely patching, upgrades, and performance tuning of systems in accordance with change management procedures

Maintain documentation, monitor system health, and ensure proactive issue detection and resolution

Work closely with global IT teams, business units, and vendors to ensure seamless service delivery

Communicate effectively with stakeholders, providing updates on system performance, risks, and improvement initiatives

Participate in audits, disaster recovery planning, and business continuity efforts

Profile

A Bachelor’s degree in Computer Science, Information Technology, or a related field

8+ years of experience in systems engineering, with at least 3 years in a leadership or team lead role

Proven expertise in Microsoft Exchange (O365 & On-prem), Windows Server, Active Directory, VMware, Intune, and backup solutions (e.g., Veeam)

Strong understanding of infrastructure architecture, security, and performance optimization

Experience managing global environments and supporting systems across multiple time zones

Familiarity with ITIL processes, change/incident management, and enterprise monitoring tools

MCSE or equivalent certifications are highly desirable

Leadership and team development

Infrastructure architecture and systems design

Advanced troubleshooting and root cause analysis

Project management and cross-functional collaboration

Excellent communication and stakeholder engagement

Strong documentation and process improvement mindset

Fluent in English (spoken and written) and work in an international / multi-cultural environment

If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.