Field Operations Manager

Welcome!

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The Manager, Field Operations leads the Field Management team by defining objectives, priorities and deadlines required to meet short term goals and objectives. Is responsible for the success of each team member. Typically manages the work efforts of supervisors/individual contributors. ‎

Key Responsibilities:

Oversee Install / Service / Electrical Mangers and respective crews

Work directly with Commercial Sales and RSC’s and Managers to schedule and communicate availability

Work with Install and Service Mangers to Manage the production schedule- monitor upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity

Verify all jobs have had permits pulled and file all permits accordingly

Work with Install and Service Mangers to track technician performance- Monitor for areas of improvement and reward technicians for going above and beyond

Oversee day to day operations of all installation jobs

Ensure field technicians are performing and completing their assigned tasks

Work with techs in the field for training needs and process improvements

Provides support to make sure all disciplines operate the same way and utilize processes of Pine State Services.

Normal Install Job Project Manager

Work with RSC’s to make sure project is what was sold

Make sure job stays on track, meeting deadlines and budgets

Coordinating scheduling needs with I.C. and I.M.

Site visits

Track Change orders

Commercial Scale Job Project Manager

Work with Commercial Sales Advisor to make sure project is what was sold

Make sure job stays on track, meeting deadlines and budgets

Coordinating scheduling needs with I.C. and I.M.

Site visits

Jobsite meetings - with G.C. and site foreman

Track Change orders

Field Support to all technicians in the field, Service, Install, Electrical, PM

This position is required to be on-call

Requirements & Desired Skills:

Journeyman or Master License required

Valid driver’s license with an acceptable driving record

Ability to work flexible hours and on-call shifts as needed

Must have 6 years or more of Plumbing / HVAC Management experience

What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:

Competitive Pay with incentive opportunities

Paid Time Off and Company Holiday Pay

Medical, Dental, and Vision Insurance programs

401(k) Retirement Savings Plan with company matching contributions

Life Insurance and disability insurance options

Supplemental benefit programs

World Class Training opportunities through our Experts University

Career Development opportunities

Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodation upon request for individuals to participate in the application and hiring process. To request an accommodation please email talentacquisition@serviceexperts.co m

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Minimum Experience: 6+ Years Minimum Education: Bachelor's Degree

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Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com