Senior Site Reliability Engineer

ABOUT THE COMPANY

EROAD is a global fleet management technology company and a genuine Kiwi tech success story, listed on both the NZX and ASX and growing across New Zealand, Australia, the Philippines and the USA. We're hiring a Senior Site Reliability Engineer to help maintain and evolve the SaaS platforms that our fleet operator customers rely on every day.

WHAT YOU'LL DO

This is a hands-on senior role with real influence over how our platforms run and improve.

Contribute to solution design for large-scale, customer-facing distributed systems Operate and support production environments as part of an on-call roster Drive root-cause analysis when things go wrong and turn findings into lasting fixes Build automation that reduces manual toil and improves reliability Improve monitoring and observability across the platform Identify and deliver cost optimisation opportunities across the infrastructure Mentor teammates and help lift the team's overall SRE practice Work within an autonomous, self-managed Agile platform team aligned to one of EROAD's SaaS ecosystems, reporting to the Domain Chapter Lead WHAT YOU NEED

To thrive in this role you'll bring solid, hands-on production experience across the following.

Deep hands-on experience operating Kubernetes (AKS or EKS) in production at scale Hands-on experience with a public cloud platform, Azure or AWS Alignment to one cloud ecosystem, Azure/Windows or AWS/Linux, is fine, you don't need both Experience with Terraform or similar Infrastructure-as-Code tooling Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, Concourse or similar Practical scripting ability in Ruby, Bash, Python or similar Experience operating and managing complex, customer-facing, multi-tier distributed production systems Exposure to monitoring, alerting or visualisation tools such as Grafana, Sumo Logic or Datadog WHY JOIN

This is a chance to take real ownership of reliability and performance for platforms operating at national and global scale.

Senior, hands-on individual contributor role with genuine scope to shape solution design and drive improvement, not just keep the lights on Mentoring responsibilities that build your leadership profile alongside your technical depth Be part of a high-growth, innovative technology company making a real difference for customers across multiple countries Work alongside a talented and collaborative team in an autonomous, self-managed platform team Continuous learning support, including EAP offerings and AI tooling to help you grow Competitive salary and benefits package A multicultural organisation that genuinely values diversity

ABOUT THE COMPANY

EROAD is a global fleet management technology company and a genuine Kiwi tech success story, listed on both the NZX and ASX and growing across New Zealand, Australia, the Philippines and the USA. We're hiring a Senior Site Reliability Engineer to help maintain and evolve the SaaS platforms that our fleet operator customers rely on every day.

WHAT YOU'LL DO

This is a hands-on senior role with real influence over how our platforms run and improve.

Contribute to solution design for large-scale, customer-facing distributed systems Operate and support production environments as part of an on-call roster Drive root-cause analysis when things go wrong and turn findings into lasting fixes Build automation that reduces manual toil and improves reliability Improve monitoring and observability across the platform Identify and deliver cost optimisation opportunities across the infrastructure Mentor teammates and help lift the team's overall SRE practice Work within an autonomous, self-managed Agile platform team aligned to one of EROAD's SaaS ecosystems, reporting to the Domain Chapter Lead WHAT YOU NEED

To thrive in this role you'll bring solid, hands-on production experience across the following.

Deep hands-on experience operating Kubernetes (AKS or EKS) in production at scale Hands-on experience with a public cloud platform, Azure or AWS Alignment to one cloud ecosystem, Azure/Windows or AWS/Linux, is fine, you don't need both Experience with Terraform or similar Infrastructure-as-Code tooling Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, Concourse or similar Practical scripting ability in Ruby, Bash, Python or similar Experience operating and managing complex, customer-facing, multi-tier distributed production systems Exposure to monitoring, alerting or visualisation tools such as Grafana, Sumo Logic or Datadog WHY JOIN

This is a chance to take real ownership of reliability and performance for platforms operating at national and global scale.

Senior, hands-on individual contributor role with genuine scope to shape solution design and drive improvement Mentoring responsibilities that build your leadership profile alongside your technical depth Be part of a high-growth, innovative technology company making a real difference for customers across multiple countries Work alongside a talented and collaborative team in an autonomous, self-managed platform team Continuous learning support, including EAP offerings and AI tooling to help you grow Competitive salary and benefits package A multicultural organisation that genuinely values diversity