Columbus, Ohio - Site Lead

The Role

Neptune North is looking for a Site Lead to support the smooth running of our new Columbus, Ohio office, and play a key role in building and growing the Neptune North business and team’s culture. This role will be based in our Columbus, Ohio office.

This person will play a key role supporting office operations, business administration, and team coordination – ensuring day-to-day activities run seamlessly while supporting the USA Country Director across all business management and operations. The ideal candidate is proactive, organized, and energised by collaboration, variety, and a rapidly evolving environment.

Responsibilities will include:

Business Administration/Executive Assistant

Act as the “go-to” person for administrative needs in the Columbus office Support office agenda, one-off initiatives and other ad-hoc project, tracking and prompting on key deliverables and follow-up on outstanding items Support the design and implementation of internal business processes and operations, as well as maintenance of reports, databases, trackers, files as needed

Office Management

Assist with the setup of the office, including vendors, suppliers, and basic infrastructure Support with workplace safety Manage office inventory and supplies, ordering new supplies and equipment when required Oversee employee and visitor logistics to ensure smooth office use and experience

Teaming and Culture

Play a pivotal role in helping build a positive and inclusive Neptune North culture Be the central POC for office and business admin queries from junior cohorts, building relationships to understand overall engagement Build strong relationships across Neptune North's international offices, helping to create a joined up, collaborative culture.

HR Operations

Support with recruiting coordination, tracking pipeline, preparing offer letters Onboarding coordination

Ensuring appropriate documentation and collecting personal info Managing pre-joining process, ensuring equipment arrival and setup Organizing day 1 arrival, coordination with accounts, and general assistance with first week set-up

Supporting on ad-hoc HR related tasks

Finance and Accounting

Assist with processing and tracking invoices and expenses in coordination

What makes a great candidate

Strong leadership, communication and organizational skills Proactive, resourceful self-starter with a can-do attitude Handles sensitive and confidential information with discretion and professionalism, maintaining appropriate boundaries while being approachable and trusted by the team Comfortable with ambiguity and adaptable to change Pragmatic, solutions-focused approach Able to work autonomously with direction and guidance Bachelor’s degree from qualified college or university required