Customer Support Specialist

  • Copenhagen, DK
  • Remote
  • Full-time
  • POSTED 7 MONTHS AGO

About the job

We are looking for a friendly and reliable Customer Support Specialist to assist customers with questions, orders, and general support. This role is suitable for someone who enjoys helping people and wants to build experience in customer service.

The position can be office-based or remote, depending on business needs. Applicants must currently reside in Denmark.

Responsibilities:

Respond to customer inquiries via phone, email, or chat

Provide clear and accurate information about products or services

Resolve customer concerns in a timely and professional manner

Record customer interactions in internal systems

Work closely with other team members to ensure smooth service

Follow company guidelines and service standards

Skills Required:

Must currently reside in Denmark

Good communication skills in Danish and English

Basic computer skills

Patient and customer-focused attitude

Ability to work independently (especially in a remote setup)

Organized and dependable

What We Offer:

Competitive salary

Flexible work setup (onsite or remote within Denmark)

Training and onboarding support

Supportive team environment

Opportunities for growth and development