Educator, Tours

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

Enthusiastically represents the park by displaying a positive attitude, high energy level, and commitment to quality throughout all aspects of the job.

Help educate park guests, school groups, camp participants and private groups about animal conservation.

Must demonstrate high quality guest service skills, and represent animal programs effectively while creating reservations for in-park animal programs.

Demonstrates flexible group leadership, and deliver high profile animal programs.

Maintains and enforces the safety of guests and animal exhibits throughout the park.

Conduct informative and fact-based animal presentations and interact with guests of all ages

Conduct guided tours for public guests and private groups to include VIP tours and PR groups

Teach Education Programs, including Field Trips, Camps, and Sleepovers and Group Camp

Assist guests, including sales of animal programs

In-Park and Off-Site Skype and Outreach programming

Conduct teacher workshops

Represent department and market education programs at In-Park and Off-Site events

Monitor guest and animal safety

Fulfill primary responsibilities of all preceding job descriptions and perform other duties as assigned

What it takes to succeed:

At least 18 years old

High School diploma or equivalent required; Education, Recreation, Early Childhood Development, Biology, Zoology and/or related college coursework preferred.

3 months of coaching, teaching, or camp counselor experience

Prior experience working with children

Valid state driver’s license

Able to demonstrate strong verbal communication skills and enthusiastically share a passion for the environment with our guests

Demonstrate high quality guest service skills, and ability to speak knowledgably about park programs

Able to engage, motivate and interact with children and adults

Proficient in talking on a microphone to large crowds of guests

Able to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines

Comfortable being evaluated and accepting feedback

Able to respond quickly to safety issues and practice safe working habits

Available to work varying shifts/hours based on business need, to include opening, mid- and closing shifts; nights, weekends and holidays

Able to maintain composure and objectivity in all situations when interacting with guests

Able to follow all park and departmental policies and procedures

Able to stand and walk for an entire shift

Able to lift, push and pull 25 pounds

Able to work in all weather conditions

Able to work indoors/outdoors with or without A/C for entire shift

Willing to comply with all SEA grooming guidelines and employment standards.

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.